Allison Wallace
Great Falls,MT
Summary
Experienced with customer service, sales, and inventory management. Utilizes effective communication to assist customers and maintain store organization. Track record of fostering positive shopping experience through teamwork and adaptability.
Overview
3
3
years of professional experience
Work History
Certified Ophthalmic Assistant
OZOG Eye Care and Laser Center
11.2023 - 04.2025
- Conducted visual field testing for early detection of glaucoma, enabling timely intervention and treatment.
- Facilitated effective communication between patients and medical staff, acting as a liaison when needed.
- Maintained a clean and organized workspace, ensuring compliance with infection control standards.
- Safeguarded patient privacy, adhering to HIPAA regulations while handling sensitive information.
Store Associate
GNC
11.2023 - 04.2025
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
- Handled cash register operations accurately, balancing drawers at the end of each shift.
Shift Manager
Arbys Resturant
08.2022 - 06.2023
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
Education
High School Diploma -
Fort Benton High School
Fort Benton05-2021
Skills
- Motivation and initiative
- Customer assistance
- Cash handling accuracy
- Attention to detail focus
- Organization
- Store cleanliness maintenance
- Inventory control
Timeline
Certified Ophthalmic Assistant
OZOG Eye Care and Laser Center
11.2023 - 04.2025
Store Associate
GNC
11.2023 - 04.2025
Shift Manager
Arbys Resturant
08.2022 - 06.2023
High School Diploma -
Fort Benton High School
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