Allison Wallow
Anchorage,AK
Summary
Handles team needs with forward-thinking strategies and strong focus on daily requirements. Well-coordinated planner successful at coordinating schedules and workflows to meet business demands. Superior work ethic combined with resourceful and upbeat nature.
Overview
4
4
years of professional experience
Work History
Shift Supervisor
Starbucks
10.2022 - Current
- Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Trained new employees and delegated daily tasks and responsibilities
Shift Supervisor
Starbucks
09.2021 - 10.2022
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Responded to and resolved customer questions and concerns.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
Barista
Starbucks
11.2019 - 09.2021
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
Education
High School Diploma -
Service High School
Anchorage, AK05.2022
Skills
- Customer-Oriented
- Training and Mentoring
- Continuous Improvement
- Administrative Support
Timeline
Shift Supervisor
Starbucks
10.2022 - Current
Shift Supervisor
Starbucks
09.2021 - 10.2022
Barista
Starbucks
11.2019 - 09.2021
High School Diploma -
Service High School