Allison Warner
Delray Beach,FL
Summary
Dynamic Senior Account Manager with extensive experience in cultivating client relationships and driving revenue growth. Skilled in executing strategic account plans and leading cross-functional teams to deliver tailored solutions. Committed to enhancing customer satisfaction and retention.
Overview
7
7
years of professional experience
Work History
Senior Account Manager
Insight Global
Boca Raton, FL
01.2024 - Current
Account Manager
Insight Global
Philadelphia, PA
01.2019 - 01.2024
- Cultivated strong client relationships to ensure satisfaction and retention for Fortune 100, AmLaw 100, and leading healthcare systems across the nation.
- Continuously billed 500k+ in revenue year after year.
- Secured 10+ new contracts for various 1MM+ companies across Florida and Pennsylvania.
- Developed strategic account plans aligned with client goals and objectives for professional services, staffing, and technology.
- Mentored junior account managers on best practices and client engagement strategies as well as their professional growth and skills development.
- Met with 15+ customers weekly to discuss and ascertain needs, tailor solutions and close deals.
- Identified new business opportunities through cold calling approximately 25 new leads daily, networking at events in the area, marketing and prospective database leads through SalesNavigator, ZoomInfo, Bullhorn, Proprietary CRM, and HubSpot.
- Led cross-functional teams in delivering tailored solutions for diverse clients within the US and UK.
- Analyzed market trends to identify growth opportunities within existing accounts.
- Led new-logo meetings bi-weekly for team members to discuss progress and hunting ideas.
- Facilitated communication between clients and internal teams to streamline project execution.
- Developed long-lasting client relationships by providing exceptional customer service and support.
- Developed deep knowledge of customer businesses and relationship to company objectives.
- Leveraged industry knowledge to provide expert guidance on pricing, promotions, and product offerings for clients'' specific needs.
- Regularly updated sales forecasts based upon current pipeline status/anticipated deal closures, allowing for accurate resource allocation/planning within the organization.
Recruiter
Insight Global
Philadelphia, PA
06.2019 - 02.2020
- Developed and implemented targeted recruitment strategies to attract top talent across various industries.
- Conducted 40+ candidate screenings weekly, ensuring alignment with client requirements and organizational culture.
- Collaborated with hiring managers to refine job descriptions, enhancing clarity and appeal to potential candidates.
- Managed full-cycle recruitment process, from sourcing candidates to negotiating offers and onboarding new hires.
- Fostered relationships with candidates, providing consistent communication throughout the hiring process to enhance experience.
Education
Bachelor of Science - Supply Chain Management
Temple University
Philadelphia, PA05-2019
Skills
- Business development
- Customer relations
- Territory management
- Goals and performance
- Revenue generation
- Contract negotiation
Timeline
Senior Account Manager
Insight Global
01.2024 - Current
Recruiter
Insight Global
06.2019 - 02.2020
Account Manager
Insight Global
01.2019 - 01.2024
Bachelor of Science - Supply Chain Management
Temple University