Summary
Overview
Work History
Education
Skills
Certification
Timeline
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ALLISON WESTBROOK

Fort Worth,TX

Summary

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Healthcare Technology Management Imaging Lead

Texas Health Resources Fort Worth
06.2019 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Paid attention to detail while completing assignments.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Organized and detail-oriented with a strong work ethic.

Primary Service Engineer

Texas Health Resources
12.2006 - 06.2019
  • Primary service engineer for Texas Health Alliance and Northwest Hospitals.
  • Secondary service engineer for 13 additional hospitals.
  • After-hours on-call service across entire hospital system.
  • Responsible for all imaging equipment across all modalities.
  • Coordinate and schedule all OEM and vendor service, upgrades, and recalls.
  • Administer all vendor service records.
  • Installed, configured and tested equipment on specialized platforms.
  • Enhanced customer satisfaction by promptly addressing service requests and providing technical solutions.
  • Analyzed, troubleshot and diagnosed problems and provided prompt repair and solutions.
  • Created relationships with key decision-makers and served as external technical spokesperson.
  • Increased client retention, delivering exceptional customer service during on-site visits and remote support sessions.
  • Reduced equipment downtime by performing regular maintenance checks and implementing preventive measures.

Education

Associate of Applied Science - AAS Biomed/Imaging Technology

TSTC
Waco, TX
05-2005

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Flexible and adaptable
  • Dependable and responsible
  • Organization and time management
  • Problem resolution
  • Verbal communication
  • Decision-making
  • Organizational skills
  • Attention to detail

Certification

  • Certified RSTI, Phase I& II
  • Certified RSTI Hologic Mammography
  • Certified Hologic Mammography
  • Certified FUJI Go portable
  • Certified FUJI CR
  • Certified ODE C-ARM
  • Certified Shiamdzu Radspeed and portable
  • Certified GE P500
  • Certified GMI Philips Ultrasound
  • Certified Siemens 512 Ultrasound
  • Certified Siemens Agile Max
  • ITIL Training

Timeline

Healthcare Technology Management Imaging Lead

Texas Health Resources Fort Worth
06.2019 - Current

Primary Service Engineer

Texas Health Resources
12.2006 - 06.2019

Associate of Applied Science - AAS Biomed/Imaging Technology

TSTC

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