Dependable worker providing fast, high-quality customer service to guests in many settings. Adaptable professional with expertise in team collaboration, problem solving skills, communication, and creativity.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Catering, Busser, Server, Expo, Foodrunner
Hillside Fine Grill
11.2019 - 08.2022
Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
Improved customer satisfaction rates by answering customers' questions and resolving issues.
Trained new staff in bussing and cleaning procedures.
Provided friendly, courteous service to create memorable moments for guests.
Internship Student
LaGrone Academy Law Enforcement Internship
08.2021 - 05.2022
Reported back to instructor to receive day-to-day tasks and responsibilities.
Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
Completed range of simultaneous job tasks to support instructor's academic, research and operational needs.
Section Leader
Guyer Marching Band
08.2020 - 05.2022
Supervised, encouraged and evaluated cross-functional teams by coaching and empowering team members to meet production goals.
Obtained and enhanced quality benchmarks and objectives by developing and implementing standard practices and control plans.
Corporal
Denton County Sheriff’s Office Explorers Post 29
12.2019 - 05.2022
Lead group members as Head Corporal and train them to be an effective member of the team.
Learn the day-to-day operations of patrol deputies.
Volunteer within the community to provide assistance wherever needed.
Education
High School Diploma -
John H. Guyer High School
05.2022
Bachelor's of Hospitality Management - Minor in Event Management
University of Arkansas
Fayetteville, AR
05.2026
Skills
Suggestive Selling
Food Sales and Promotion
Quality Control
Report Writing
Communications Strategies
Critical Thinking
Multi-Tasking
Detail-Oriented
Leadership
Certification
Security Officer License
CPR Certified
Stop the Bleed Certified
Timeline
Internship Student
LaGrone Academy Law Enforcement Internship
08.2021 - 05.2022
Section Leader
Guyer Marching Band
08.2020 - 05.2022
Corporal
Denton County Sheriff’s Office Explorers Post 29
12.2019 - 05.2022
Catering, Busser, Server, Expo, Foodrunner
Hillside Fine Grill
11.2019 - 08.2022
High School Diploma -
John H. Guyer High School
Bachelor's of Hospitality Management - Minor in Event Management
<ul><li>Planned work rotations among the front of house staff ensuring the service meets its full potential</li><li>Trained and mentored new incoming bartenders, improving team efficiency and service quality</li><li>Established and maintained relationships with guests by providing exceptional service in a fast-paced environment serving on average 125 guests per night</li><li>Maintained accurate cash handling and balanced registers at the beginning and end of each shift</li><li>Created seasonal cocktail specials, increasing bar sales by 10%</li><li>Ensured staff and I were compliant with state alcohol laws and company policy</li></ul> at Hillside Fine Grill<ul><li>Planned work rotations among the front of house staff ensuring the service meets its full potential</li><li>Trained and mentored new incoming bartenders, improving team efficiency and service quality</li><li>Established and maintained relationships with guests by providing exceptional service in a fast-paced environment serving on average 125 guests per night</li><li>Maintained accurate cash handling and balanced registers at the beginning and end of each shift</li><li>Created seasonal cocktail specials, increasing bar sales by 10%</li><li>Ensured staff and I were compliant with state alcohol laws and company policy</li></ul> at Hillside Fine Grill