Allison Wysong
St. Augustine,FL
Summary
Dynamic hospitality professional with extensive experience in fast-paced restaurants, bars, and events. Skilled in multitasking, fostering guest relationships, and enhancing customer experiences. Proficient in bartending, serving, food preparation, cash handling, POS systems, and responsible alcohol service.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Bartender
Woodys Pub Grub
Essex, MD
12.2025 - 06.2026
- Crafted high-quality cocktails while providing exceptional customer service in a fast-paced bar environment.
- Maintained comprehensive knowledge of craft cocktails, beer, wine, and menu offerings to enhance the guest experience.
- Managed customer tabs, processed transactions accurately, and maintained efficient bar operations using POS systems.
- Organized and restocked liquor inventory, changed kegs, and prepared bar for efficient daily operations.
- Supported private events, league nights, and entertainment events, delivering timely and professional service to enhance guest satisfaction.
- Assisted with food service, table maintenance, and overall cleanliness to create a welcoming environment for guests.
Server/Food truck
Magerks Pub and Grill
Bel Air, MD
08.2024 - 08.2025
- Prepared, stocked, and operated food truck at community events, enhancing service during high-volume periods.
- Provided attentive food and beverage service while consistently delivering an outstanding guest experience.
- Led opening and closing shifts, ensuring smooth operations and team preparedness.
- Prepared a variety of menu items using commercial kitchen equipment while maintaining quality and efficiency.
- Maintained strict food safety, sanitation, and health standards in both restaurant and food truck operations.
- Communicated menu items, specials, and promotions effectively, showcasing extensive product knowledge.
- Restocked inventory supplies to ensure operational efficiency and maintained cleanliness to support restaurant operations.
- Earned and maintained TIPS Certification for responsible alcohol service.
Bartender/Cocktail waitress
Top Hat Sports Bar and Grill
Parkville, MD
01.2023 - 05.2025
- Prepared alcoholic beverages responsibly while ensuring compliance with age verification and alcohol service regulations.
- Delivered exceptional food and beverage service while managing multiple responsibilities in a fast-paced, high-volume environment.
- Managed service for over 20 pool tables, ensuring timely service and high customer satisfaction.
- Thrived during high-volume events, prioritizing efficiency and enhancing guest experience across pool, dart, and cornhole leagues.
- Coordinated private events, overseeing beverage preparation, food service, and event setup and breakdown to meet client expectations.
- Maintained inventory by restocking liquor, supplies, and bar equipment while ensuring cleanliness and organization.
- Operated POS systems accurately while handling customer transactions and managing tabs.
Group Trainer
The Soccer Factory
Forest Hill, MD
01.2022 - 01.2024
- Designed and led engaging technical training sessions for boys and girls ages 516, emphasizing skill development and game awareness.
- Facilitated small-group and individual positional training tailored to each athlete's developmental needs.
- Delivered twice-weekly skills clinics focused on improving technical ability, confidence, and overall player performance.
- Fostered a positive, encouraging learning environment that promoted teamwork, discipline, and sportsmanship.
- Built strong relationships with athletes and families while supporting long-term player development.
Server
510 Johnny's
Bel Air, MD
01.2022 - 05.2022
- Provided exceptional customer service in fast-paced, high-volume restaurant, enhancing guest satisfaction.
- Maintained extensive knowledge of menu offerings, daily specials, and signature beverages to provide personalized recommendations.
- Created welcoming dining experience by promptly greeting guests and addressing individual needs.
- Ensured clean, organized, and sanitary dining environment while assisting with table maintenance and supporting restaurant operations.
- Operated POS systems accurately to process customer orders and payments.
- Ensured compliance with food safety and responsible alcohol service regulations, including verifying guest identification.
Education
Bachelor of Arts - Psychology
University of Colorado, Colorado Springs (UCCS)
Colorado Springs, CO01-2026
Associate of Arts - General Studies
Community College of Baltimore County Essex
Rosedale, MD01-2024
Skills
- Conflict resolution
- High-volume service
- POS and cash handling
- Event service
- Food safety practices
- Inventory management
- Customer service excellence
- Multitasking and prioritization under pressure
- Team leadership
- Strong interpersonal and communication skills
- Strong work ethic
- Menu knowledge
- Responsible alcohol service
- Craft cocktail preparation
Community Service
- Vacation Bible School
- Youth Soccer clinics
Leadership
- Women's Soccer (Captain), Community College of Baltimore County Essex, Rosedale, MD 2022-2024
- Care Pharmacies Annual Member Meeting 2023-2024
Certification
- TIPS certification
Timeline
Bartender
Woodys Pub Grub
12.2025 - 06.2026
Server/Food truck
Magerks Pub and Grill
08.2024 - 08.2025
Bartender/Cocktail waitress
Top Hat Sports Bar and Grill
01.2023 - 05.2025
Group Trainer
The Soccer Factory
01.2022 - 01.2024
Server
510 Johnny's
01.2022 - 05.2022
Bachelor of Arts - Psychology
University of Colorado, Colorado Springs (UCCS)
Associate of Arts - General Studies
Community College of Baltimore County Essex