Allison (Alli) Magish
Analyst
Loveland,CO
Summary
Detail-oriented analysis, risk remediation by way of agile project management and execution. Skilled at asking questions to implement/improve processes and procedures, close gaps and ensure 100% compliance. Excels at training, leading, and cultivating relationships in a fast-paced environment with fluctuating workload. Successful collaboration with all levels, including senior and executive management. Excellent motivator; time management, task prioritization, and follow-through. Energetic and inspiring leader in championing community engagement and in successful audience-centered communication, delivering key points and knowledge to those in need.
Overview
16
16
years of professional experience
1
1
year of post-secondary education
Work History
Director of Operations
NOCO KITTIES
Loveland
04.2023 - 12.2023
- Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
- Hired 3 employees and increased volunteer numbers by 350%. Increased number of fosters by 17.
- Coordinate transport for veterinary appointments, transport of cats between us and rescue partners (including out of state rescue partners), ensured 100% compliance with state regulations.
- Garnered $10,000 in donations and grants.
Part-time Instructor - School of Communication
UNIVERSITY OF NORTH FLORIDA
08.2018 - 12.2023
- Created lessons and online materials to facilitate remote learning, including Zoom and asynchronous courses, during COVID pandemic.
- Applied various teaching aids to minimize learning gaps and instruct and motivate students.
- Overall rating from students: 4.60/5.
Business Analyst II – Data, Records and Access Oversight (OEO)
JPMORGAN CHASE, N.A.
Jacksonville, FL
08.2021 - 02.2023
- Managed Organizational Effectiveness and Oversight's (OEO) strategy for Home Lending (HL) data access, risk, retention, classification, and destruction for Shared Drives, SharePoint sites, and Report Management for 8 lines of business, achieving 99%+ monthly compliance with firm-wide standards.
- Collaborated with stakeholders to define project objectives and criteria.
- Liaised between 50+ stakeholders and Data Analytics on realigning, verifying, and reclassifying 996 reports, leading to 6% decrease in overall reports and a 77% and 83% decrease in High and Medium impact reports accordingly.
- Ensured 100% compliance with OCC, regulatory, federal, and firm-wide obligations, and standards for HL data.
- Achieved 100% compliance on remediation of 1,800 share drives; corrected 2,100+ issues by coordinating with, training, and benchmarking for IOs and IPOCs on first 3 tranches of multi-wave project.
- Maintained oversight and performed data analysis of the management and classification of 3,300 weekly/monthly reports and dashboards for 100% accuracy, communicated key messages to executives and control partners regarding fluctuations and past due certifications.
- Stood up monthly process for monitoring/validating 22,000 HL employees' access to Material Non-Public Information and removing unwarranted access.
- Collaborated with Data & Analytics to create/enhance/troubleshoot reporting, automate communications, and workflows; completed UAT testing, submitted BRDs and served as bridge between D&A and the businesses.
Chair - Jacksonville Volunteer Leadership Group
JPMorgan Chase
09.2014 - 12.2022
- Managed team of 23 who planned, marketed, and executed 165+ yearly volunteer events for 2900 Jacksonville employees.
- Increased number of nonprofit organizations by 37% from 2020 – 2022
- Partnered with various leadership and internal groups to decrease event redundancy, support JPMC philanthropy goals, and establish and increase community partnerships.
Associate – Learning & Talent Solutions
JPMORGAN CHASE, N.A.
07.2018 - 08.2021
- Collaborated with client stakeholders and delivery partners to develop business scope, timelines, and learning materials for new hires/re-skilling/cross-training, using various modalities to improve quality assurance scores, productivity, and understanding.
- Reduced 51 duplicate and redundant courses within inventory and learning paths to bring efficiency to processes.
- Reclassified 5,000 archived documents to ensure 100% compliance with legal holds and regulatory mandates.
- Served as main liaison/trainer for 4 new designers in India and the United States.
Senior Operations Analyst – Default Investor Reporting
JPMORGAN CHASE, N.A.
08.2013 - 07.2018
- Implemented and streamlined process for creating/editing/publishing/tracking team's 200+ procedures and process maps including monthly and quarterly verification ensuring up-to-date processes and flows. Top performer on team, achieving a “satisfactory” pass on first audit in 2015.
- Created 2 SharePoint sites, performed multiple and varying ad hoc reports for senior management, achieved 100% completion and accuracy of share drive and SharePoint remediation project. Performed monthly and quarterly audits of sites, accesses, and training completed. Created presentations for trainings and meetings.
- Managed onboarding/offboarding, accesses, programs, equipment, accounts.
- Planned and successfully executed monthly/quarterly team building activities for immediate team and senior management's local team of 35 employees to increase employee engagement.
Instructor-Department of Communication
UNIVERSITY OF NORTH FLORIDA
07.2007 - 05.2016
- Used different learning modes and types of technology to engage 80 students per semester in achieving learning outcomes. Established and maintained inclusive, collegial and collaborative culture within classroom.
- Overall rating from students: 4.64/5.
Education
MBA -
Western Governors University
Salt Lake City, UTMaster of Science - Management & Leadership
Western Governors University
Salt Lake City, UTMaster of Arts - Speech Communication
Colorado State University
Fort Collins, COBachelor of Arts - Speech Communication
Colorado State University
Fort CollinsProject Management Professional Certification - Project Management
Project Management Institute
Online 05.2023 - Current
Skills
- Process Improvement
- Strategic & Business Planning
- Critical Thinking
- Project Management
- Stakeholder Analysis & Management
- Relationship Development
- Data Analysis
- Document Management
- Communication
- Program & Process Development
- Requirements Gathering
- Technical Writing
- User Acceptance Testing (UAT)
- Adaptability
- Collaboration
- Requirements Analysis
- Data Governance
- Workflows & Mapping
- Risk Analysis
- Agile Methodologies
- Project Documentation
- Complex Problem-Solving
- Information Gathering
- Presentation Development and Delivery
- Continuous Improvements
- Business Operations Analysis
- Multiple Priorities Management
- Analytical Thinking
- Team Leadership
- Compliance Analysis
- Team Member Development
Websites
Accomplishments
- Champion of Chase: 2018 (15 of 20,000 employees recognized annually)
- Chase Ambassador: 2018 - 2022
- Top 20 Young Professional, JPMorgan Chase: 2017
- Volunteer of the Year, Chase Jacksonville Market: 2012
Timeline
Project Management Professional Certification - Project Management
Project Management Institute
05.2023 - Current
Director of Operations
NOCO KITTIES
04.2023 - 12.2023
Business Analyst II – Data, Records and Access Oversight (OEO)
JPMORGAN CHASE, N.A.
08.2021 - 02.2023
Part-time Instructor - School of Communication
UNIVERSITY OF NORTH FLORIDA
08.2018 - 12.2023
Associate – Learning & Talent Solutions
JPMORGAN CHASE, N.A.
07.2018 - 08.2021
Chair - Jacksonville Volunteer Leadership Group
JPMorgan Chase
09.2014 - 12.2022
Senior Operations Analyst – Default Investor Reporting
JPMORGAN CHASE, N.A.
08.2013 - 07.2018
Instructor-Department of Communication
UNIVERSITY OF NORTH FLORIDA
07.2007 - 05.2016
MBA -
Western Governors University
Master of Science - Management & Leadership
Western Governors University
Master of Arts - Speech Communication
Colorado State University
Bachelor of Arts - Speech Communication
Colorado State University
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