Allison Michelle Ramirez
Oxnard,CA
Summary
Provided bilingual support in English and Spanish, enhancing patient experience in healthcare and customer service. Achieved effective multitasking in dynamic environments, ensuring timely assistance to clients. Applied strong communication and organizational abilities to streamline processes. Aiming to contribute to patient support, address inquiries, and enhance operational efficiency in healthcare settings.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant (CNA)
Shoreline Care Center
Oxnard, CA
06.2024 - Current
- Delivered compassionate care and support to residents in fast-paced environment, enhancing their overall well-being.
- Collaborated with nurses and staff to ensure patient comfort and safety, contributing to high-quality care.
- Demonstrated professionalism and organization in daily interactions with residents and staff.
- Documented patient information accurately in electronic health records, facilitating effective communication and care continuity.
- Communicated effectively with residents, families, and healthcare team members.
Sales Associate
Oshkosh
Camarillo, CA
09.2023 - Current
- Greeted and assisted customers in selecting and purchasing products, enhancing customer satisfaction.
- Operated cash registers, handled transactions, and ensured accurate sales records.
- Restocked, organized, and maintained sales floor to ensure a visually appealing shopping environment.
- Collaborated with team to achieve daily sales and store goals, contributing to overall store performance.
Education
Associate of Science - Health Sciences
Ventura College
Ventura, CA12.2026
Skills
- Cultivated strong customer communication strategies
- Championed privacy protocols to safeguard patient information
- Leveraged bilingual skills in English and Spanish to enhance service delivery
- Navigated conflicts with professionalism and resolution-focused approaches
- Fostered adaptability and teamwork to maximize productivity
- Implemented effective time management techniques to prioritize tasks
- Promoted a strong work ethic among peers
- Oversaw direct patient care initiatives to improve outcomes
- Maintained a reassuring bedside manner to enhance patient experience
Certification
- Certified Nursing Assistant (CNA)-California Department of Public Health, Active (2024)
- Basic Life Support (BLS)-American Heart Association-Active (2025)
- Certified Phlebotomist Technician (CPT 1)-California Department of Public Health, Active (2026)
Languages
English: Full Professional
Spanish: Full Professional
Timeline
Certified Nursing Assistant (CNA)
Shoreline Care Center
06.2024 - Current
Sales Associate
Oshkosh
09.2023 - Current
Associate of Science - Health Sciences
Ventura College