Allister Hawker
Brooklyn
Summary
Dedicated and detail-oriented field technician with several years of experience in prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Flexible and goal-oriented team player with expertise in scheduling and customer relationship management.
Overview
14
14
years of professional experience
2009
2009
years of post-secondary education
Work History
Field Technician
Btowers llc
Baldwin
07.2022 - Current
- Installed and maintained communication equipment for various client projects.
- Conducted field inspections to ensure compliance with safety standards.
- Collaborated with team members to troubleshoot technical issues on-site.
- Installed fiber optic cables in residential and commercial properties.
- Conducted routine maintenance on fiber optic systems to ensure functionality.
- Tested and verified signal strength of fiber optic connections using specialized equipment.
- Collaborated with project managers to plan installation schedules and resource allocation.
- Diagnosed and repaired faults in fiber optic networks promptly and efficiently.
- Documented installation processes and maintenance activities for compliance records.
- Inspected and tested fiber optics equipment to ensure optimal performance.
- Installed, terminated, spliced and tested fiber optic cables.
- Worked with other technicians as part of a team on large projects.
- Climbed poles and entered tunnels, buildings, trenches or manholes to accomplish various job tasks.
- Connected wires and cables to terminals and attached and detached various kinds of hardware to wires, cables, buildings or poles.
- Installed low voltage wiring for security and communication systems.
- Conducted inspections of cable installations and ensured compliance with safety standards.
- Assisted in troubleshooting issues related to low voltage systems and wiring.
- Installed and maintained radio frequency equipment for optimal performance.
- Conducted routine inspections to identify and troubleshoot technical issues.
- Collaborated with engineering teams to implement system upgrades and enhancements.
- Conducted system tests to ensure proper functioning of equipment.
- Ensured compliance with industry standards while performing maintenance activities.
- Resolved complex technical problems involving multiple vendors and technologies.
- Installed antennas, coaxial cables and other related components on customer sites.
- Calibrated antennae and other components as required by customer specifications.
- Read and interpreted technical manuals, drawings and schematics to make accurate repair decisions.
- Assembled and tested components, wiring and systems, locating and correcting faults to optimize production results.
- Assembled electrical systems or prototypes using hand tools or measuring instruments.
- Installed high voltage equipment and maintained electrical systems safely.
- Diagnosed electrical issues using specialized tools and techniques effectively.
- Troubleshot complex electrical issues by reading schematics, diagrams or blueprints.
- Installed and maintained a variety of high-voltage electrical equipment, including relays, switches, cables and wires.
- Assessed job sites for cleanliness and organization and loaded trucks with materials at completion of shift.
- Climbed wooden poles, ladders and towers or used bucket trucks to reach power lines and complete work.
Field Service Technician
Smart click electronic
Georgetown
08.2017 - 06.2022
- Installed electronic systems at customer locations for optimal functionality.
- Conducted troubleshooting on various electronic devices to identify issues.
- Provided on-site maintenance services to ensure equipment reliability.
- Installed fiber optic cables in residential and commercial properties.
- Conducted routine maintenance on fiber optic systems to ensure functionality.
- Tested and verified signal strength of fiber optic connections using specialized equipment.
- Collaborated with project managers to plan installation schedules and resource allocation.
- Diagnosed and repaired faults in fiber optic networks promptly and efficiently.
- Installed and configured computer hardware components for optimal performance.
- Diagnosed and repaired networking issues to ensure system connectivity.
- Conducted routine maintenance on servers and workstations for reliability.
- Monitored network performance using diagnostic tools for troubleshooting.
- Provided technical support to users regarding hardware and network queries.
- Installed and configured hardware components, such as motherboards, processors, RAM, hard drives, video cards and network adapters.
- Troubleshot and repaired defective hardware components including laptops, desktops, printers and scanners.
- Installed operating systems such as Windows 7, 8, 10 and Linux OS on computers.
- Installed low voltage systems including security, fire alarm, and communication networks.
- Conducted routine maintenance on electronic equipment to ensure optimal performance.
- Diagnosed and repaired issues in low voltage systems using specialized tools and equipment.
- Interpreted blueprints and technical diagrams for various low voltage projects effectively.
- Performed termination of cables including Cat5E, Cat6 and coaxial cables for various systems.
- Installed, tested and maintained low voltage systems such as fire alarms, CCTV, access control and audio and visual equipment.
- Installed conduit piping, junction boxes and other related components for data cabling installations.
- Configured network switches, routers and wireless access points.
- Repaired damaged wires or cable assemblies within a variety of electrical enclosures.
- Inspected equipment for signs of wear or damage before performing maintenance services.
- Updated firmware on various devices such as DVRs and IP cameras.
- Set up and performed routine maintenance on fire alarm, security and closed circuit TV systems for various clients.
- Tested circuitry and electronic components according to engineering instructions, technical manuals or knowledge of electronics.
- Diagnosed and repaired electronic devices using specialized tools and software.
- Provided technical support to customers for device-related inquiries and issues.
- Conducted routine maintenance on equipment to ensure optimal performance.
- Replaced defective components or parts as needed.
- Utilized a variety of hand tools including soldering irons, screwdrivers, pliers, cutters, wire strippers and crimpers.
- Maintained records of repairs, calibrations, and tests performed on equipment.
- Installed new components or replaced defective parts to restore functionality.
Technician
Electronic City
Georgetown
03.2012 - 08.2017
- Operated electronic testing equipment for diagnostics and troubleshooting.
- Assembled electronic components according to specifications and safety protocols.
- Conducted routine maintenance on machinery to ensure optimal performance.
- Performed work for residential and commercial customers, including connecting, reconnecting, disconnecting or altering services.
- Collaborated with technical team and shared information across organization to build positive relationships with clients and coworkers.
- Utilized knowledge of local building codes when performing work in order to meet safety regulations.
- Performed regular maintenance checks on cable systems to prevent future issues.
- Installed and configured computer systems for end-users.
- Maintained inventory of spare parts and equipment supplies.
- Performed regular backups and data recovery tasks as needed.
- Installed operating systems including Windows 7, 8, 10, Linux and Mac OS X on desktops and laptops.
- Performed basic network troubleshooting and maintenance activities.
- Installed, configured and maintained computer hardware, software systems, networks and peripherals.
- Upgraded computers with new hardware components like processors, RAMs.
- Resolved customer complaints regarding the performance of their computers or other devices.
- Troubleshot devices to identify and solve issues with hardware or software performance.
Education
Electrical Installation
Guyana Technical Institute
Georgetown, Guyana 08.2018 - 08.2019
Computer And Network Certification
Global Technology
Georgetown, Guyana 09.2010 - 09.2010
Bygeval Secondary School
Georgetown, Guyana Skills
- Fiber optic installation
- Signal testing
- Network troubleshooting
- Electrical system maintenance
Timeline
Field Technician
Btowers llc
07.2022 - Current
Electrical Installation
Guyana Technical Institute
08.2018 - 08.2019
Field Service Technician
Smart click electronic
08.2017 - 06.2022
Technician
Electronic City
03.2012 - 08.2017
Computer And Network Certification
Global Technology
09.2010 - 09.2010
Bygeval Secondary School