Allisyn Lucas
Fargo,ND
Summary
I am a motivated student with excellent communication and interpersonal skills looking to gain valuable experience in a professional setting. Highly organized and detail-oriented worker, with a drive to exceed expectations with an ability to analyze data, develop strategies, and provide solutions to complex problems. Seeking to grow skills and knowledge to contribute to making the world a better place.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Bakery Assistant
Love In The Oven Bakery
Fargo, ND
09.2023 - 12.2023
- Producing pastries, baked goods, pies, event cakes
- Delivering and setting up desserts to venues during the requested time
- Performed daily maintenance tasks such as cleaning and sanitizing surfaces, utensils, and equipment
- Ensured all food safety regulations were followed during the production process
- Demonstrated proficiency in operating bakery equipment such as ovens, dough rollers, slicers, and proofers
Information Specialist and Sales Associate
Theodore Roosevelt Medora
Dickinson, ND
05.2023 - 08.2023
- Maintaining a neat and orderly storefront
- Getting individuals involved with activities in the national park (Junior Ranger Programs, Speaking Events, and providing suggestions of attractions)
- Handling Inventory and monitoring the security of the building
- Building my knowledge of Theodore Roosevelt and the history of the Western United States
- Working alongside Park Rangers and Security Rangers to maintain the safety and integration of the park and environment
Barista
Knight and Day Coffee (University of Jamestown)
Dickinson, ND
01.2023 - 05.2023
- Handling Inventory and monitoring the security of the building
- Operated cash registers and handled cash and card transactions
- Assisted with opening and closing tasks such as cleaning cafe areas or setting up displays.
- Showed aptitude in multitasking multiple orders at once while maintaining accuracy in product quality
- Demonstrated ability to work collaboratively with customers and colleagues to create a positive customer experience
Freight Specialist and Floral Designer
3rd Avenue Floral
Dickinson, ND
09.2022 - 11.2022
- Preparing Floral orders, making bouquets, assisting guests with design and gift questions, unboxing freight and managing the point of sale system, and register
- Preparing and storing flowers correctly and safely to prevent decay
- Organized warehouse inventory, ensuring proper placement of freight items
Barista
Serendipity Coffee House
Dickinson, ND
09.2022 - 11.2022
- Preparing Drinks, food, and services for guests through the drive-up window
- Demonstrated ability to work collaboratively with customers and colleagues to create a positive customer experience
- Maintained high standards of cleanliness in the café area and equipment used for coffee preparation
Nurse Aid
Saint Lukes- Park Avenue Villa
Dickinson, ND
07.2022 - 10.2022
- Assisting residents with personal care, dressing, meal reminders, and activities
- Handling, distributing, and charting medications given throughout the day
- Handling narcotics and following appropriate safety measures with those medications
- Demonstrated aptitude for observing changes in patient conditions, and reporting any changes promptly to the nursing staff
- Skilled at answering call lights promptly while respecting the privacy of each patient.
- Competent at safely transferring patients from beds into wheelchairs or other equipment using proper body mechanics techniques
Call Center Representative
Bravera Bank
Dickinson, ND
02.2022 - 07.2022
- Attend to customer needs over phone calls, email, and the messaging system
- Maintaining 400 phone calls per month while assisting customers with loans, transactions, transfers, and all other matters they needed
- Processing and mailing paperwork to appropriate locations
- Managed difficult situations calmly and effectively while maintaining a positive attitude towards customers
- Built trust with customers through personalized conversations
Bank Teller
Bravera Bank
Dickinson, ND
06.2021 - 02.2022
- Assisting customers with opening closing and account maintenance
- Performing transfers and transactions
- Providing correct and precise documentation for certain departments
- Provided excellent customer service in a high-volume banking environment, including cash handling and account inquiries
- Developed strong relationships with customers to ensure repeat business
Barista
Market Press Coffee Company
Dickinson, ND
02.2021 - 05.2021
- Assisting customers with drink orders and food items
- Creating a safe and fun environment while keeping a clean work area
- Assisted with opening and closing tasks such as cleaning cafe areas or setting up displays
- Welcomed customers and answered questions regarding menu items and preparation methods.
- Prepared teas, hot chocolate, and other non-coffee drinks for customers
Cashier
Scheels
Fargo, ND
10.2023 - Current
- Developed strong customer service skills by providing efficient and accurate service
- Packaging items and assisting customers with transactions
- Performed opening and closing procedures, such as counting cash register, restocking, and cleaning
- Demonstrated excellent customer service skills while interacting with customers in a friendly manner
- Managed large amounts of cash accurately during busy hours in a fast-paced environment
- Handled customer complaints and inquiries courteously and efficiently
Waitress
Blarney Stone Pub
West Fargo, ND
01.2024 - Current
- Demonstrated excellent customer service skills while working in a fast-paced environment
- Maintained a positive attitude towards guests at all times by providing friendly conversation during interactions
- Managed multiple tasks simultaneously while maintaining high-quality standards of service
- Greeted guests promptly and courteously, ascertained their dining needs, and provided appropriate service
Education
High School Diploma -
Dickinson High School
Dickinson, ND05-2021
Some College (No Degree) - Criminal Justice
University of Jamestown
Jamestown, NDSome College (No Degree) - Criminal Justice
North Dakota State University
Fargo, NDSkills
Advanced computer composition skills
Office etiquette
Customer experience
Advanced editorial management
CPR and First Aid Certified
Goal orientated and time management
Affiliations
I am a dog and animal enthusiast, who loves being in nature and reading. I am passionate about helping others and pride myself on being a kind and just individual.
Languages
English
Native/ Bilingual
Accomplishments
- Graduated with Honors in 2021
- Member of the National Honor Society
Certification
- First Aid and CPR Certified
References
References available upon request.
Timeline
Waitress
Blarney Stone Pub
01.2024 - Current
Cashier
Scheels
10.2023 - Current
Bakery Assistant
Love In The Oven Bakery
09.2023 - 12.2023
Information Specialist and Sales Associate
Theodore Roosevelt Medora
05.2023 - 08.2023
Barista
Knight and Day Coffee (University of Jamestown)
01.2023 - 05.2023
Freight Specialist and Floral Designer
3rd Avenue Floral
09.2022 - 11.2022
Barista
Serendipity Coffee House
09.2022 - 11.2022
Nurse Aid
Saint Lukes- Park Avenue Villa
07.2022 - 10.2022
Call Center Representative
Bravera Bank
02.2022 - 07.2022
Bank Teller
Bravera Bank
06.2021 - 02.2022
Barista
Market Press Coffee Company
02.2021 - 05.2021
High School Diploma -
Dickinson High School
Some College (No Degree) - Criminal Justice
University of Jamestown
Some College (No Degree) - Criminal Justice
North Dakota State University
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