Reliable and friendly bartender with extensive experience at Perfect Games, skilled in mixology and safe serving practices. Proven ability to foster team collaboration and maintain a clean bar environment. Known for delivering exceptional customer service and making tailored drink recommendations, ensuring a memorable experience for guests while adhering to alcohol awareness protocols.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Concessionaire Bartender
Prairie Meadows Casino, Racetrack, & Hotel
Altoona, IA
05.2024 - 08.2024
Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
Performed opening and closing duties including restocking supplies.
Checked identification cards for proof of age prior to serving alcohol beverages.
Resolved customer complaints in a professional manner.
Stocked ice bins and coolers as needed throughout shift.
Developed good working relationships with fellow employees through effective communication.
Provided drink suggestions to customers based on their preferences.
Greeted guests with friendliness and professionalism.
Described drink flavors and taste profiles to customers to help with ordering decisions.
Remained calm and poised during busy periods, promoting great customer service to guests.
Arranged bottles and glasses behind bar to make attractive displays.
Bartender/ Server
Perfect Games
Ames, IA
09.2021 - 04.2023
Developed good working relationships with fellow employees through effective communication.
Cleansed glasses with sanitizing solution after each use.
Stocked ice bins and coolers as needed throughout shift.
Prepared alcoholic and non-alcoholic beverages according to recipe standards.
Checked identification cards for proof of age prior to serving alcohol beverages.
Performed opening and closing duties including restocking supplies.
Processed payments accurately and efficiently with POS system.
Provided drink suggestions to customers based on their preferences.
Displayed and retained extensive knowledge of liquors, wines and entrees.
Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
Bartender/ Bar Back
Adventureland Park
Altoona, IA
07.2021 - 09.2021
Performed opening and closing duties including restocking supplies.
Provided drink suggestions to customers based on their preferences.
Developed good working relationships with fellow employees through effective communication.
Followed safety protocols while handling sharp tools or dangerous chemicals.
Assisted in setting up the bar for service shift.
Processed payments accurately and efficiently with POS system.
Managed cash drawer at the end of each shift ensuring accuracy of funds received.
Prepared alcoholic and non-alcoholic beverages according to recipe standards.
Checked identification cards for proof of age prior to serving alcohol beverages.
Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
Displayed and retained extensive knowledge of liquors, wines and entrees.
Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
Made friendly conversation with customers to provide enjoyable bar experience.
Dietary Aide
Bishop Drumm Retirement Center
Johnston, US
10.2020 - 08.2021
Assisted in the preparation and serving of meals to patients, ensuring adherence to dietary restrictions and preferences
Collaborated with dietitians and healthcare professionals to develop specialized meal plans for patients with specific dietary needs
Maintained accurate records of patient food intake, allergies, and special requests
Followed proper sanitation procedures in handling food, utensils, and equipment to maintain a clean and safe environment
Aided in the setup and cleanup of dining areas before and after meal services
Closely followed all safety protocols while handling kitchen equipment such as knives, slicers, ovens, etc
Collaborated with kitchen staff to ensure timely delivery of meals to patient rooms
Followed infection control protocols while handling food items and maintaining personal hygiene
Served meals according to established schedules while accommodating individual patient needs whenever possible
Cash Operations Team Supervisor at Prairie Meadows Casino, Racetrack, & HotelCash Operations Team Supervisor at Prairie Meadows Casino, Racetrack, & Hotel