Alliyiah Martinez
Dallas
Summary
Creative professional skilled in social media management, public speaking, and event coordination. Proven ability to enhance community outreach initiatives and foster strong customer relationships.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Public Relations Coordinator
Epic healthcare
Flower Mound
06.2025 - Current
- Executed community outreach events to enhance health awareness initiatives.
- Managed social media platforms, increasing engagement with patients and stakeholders.
- Researched industry trends to inform and refine public relations strategies.
- Developed promotional materials in collaboration with team members for various events.
- Maintained comprehensive databases of media contacts for effective outreach efforts.
- Established partnerships with local businesses to boost publicity through joint ventures.
- Coordinated patient scheduling and follow-up visits for improved operational efficiency.
- Delivered outstanding customer service to patients both in person and over the phone.
- Initiated cold calls to potential clients using engaging scripts.
- Cultivated relationships with leads through consistent follow-up communication.
- Documented call interactions in customer relationship management software.
Sales Executive
Apex Energy Solutions
Irving
07.2024 - 06.2025
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Developed strong product knowledge to effectively address customer questions and concerns.
- Maintained accurate records of customer interactions and sales leads for follow-up.
- Utilized persuasive communication skills to enhance customer interest in products.
- Adapted approach based on customer feedback during sales interactions for better engagement.
- Educated customers on product benefits, features, and pricing options clearly and effectively.
- Managed time efficiently to maximize daily outreach efforts in designated territories.
- Developed a rapport with potential customers by engaging in friendly conversation.
- Attended weekly team meetings to discuss sales strategies and targets.
- Explained the benefits of purchasing the product compared to competitors' offerings.
- Maintained up-to-date knowledge on new products and services available for sale.
- Assisted other sales representatives as needed during peak seasons or busy times.
- Confirmed customer satisfaction with all aspects of sales process, including delivery time frames and price points.
- Achieved or surpassed monthly sales quotas.
Esthetician
Malka Med Spa
Little Elm
01.2023 - 2024
- Provided personalized skincare consultations to clients based on individual needs.
- Performed facials, chemical peels, and microdermabrasion treatments effectively.
- Maintained cleanliness and organization of treatment rooms and tools.
- Educated clients on skincare products and post-treatment care routines.
- Collaborated with medical staff to ensure safe and effective treatments.
- Assisted in training new estheticians on spa protocols and best practices.
- Promoted spa services through social media engagement and client referrals.
- Performed waxing services on clients including eyebrows, lip, chin, and full face.
- Set up patient rooms and sterilized equipment.
- Provided excellent customer service and skincare treatments to clients.
- Demonstrated proper use of all products to ensure client satisfaction with results.
- Attended continuing education courses related to esthetics industry advancements.
- Greeted clients upon arrival to spa and provided information about services offered.
- Kept detailed records of client visits, treatments performed, and product purchases.
- Sold salon-exclusive skin care products and encouraged service upgrades.
- Assisted in marketing efforts by providing input on promotional materials and events.
- Developed new styles and techniques.
Education
Esthetician License -
Ogle School
TX01-2022
Skills
- Social media management
- Public speaking
- Promotional material creation
- Media relations
- Event coordination
- Customer relationship management
- Sales strategy
- Customer satisfaction
Certification
Esthetician license
References
References available upon request.
Timeline
Public Relations Coordinator
Epic healthcare
06.2025 - Current
Sales Executive
Apex Energy Solutions
07.2024 - 06.2025
Esthetician
Malka Med Spa
01.2023 - 2024
Esthetician License -
Ogle School