Summary
Overview
Work History
Education
Skills
Timeline
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Allura Ground

Scottsdale,Arizona

Summary

Customer-focused candidate eager to put excellent communication and interpersonal skills into practice. Handles reservations, seating arrangements and payments. Trainable and committed to creating warm and inviting atmosphere.

Overview

4
4
years of professional experience

Work History

Hostess

Dominicks Steakhouse
03.2023 - Current
  • Answered phone calls to take orders, give information and document reservations.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Accommodated special seating requests for guests to enhance satisfaction.

Hostess

Texas Roadhouse
02.2022 - 01.2023
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Developed and maintained up-to-date knowledge of menu items and daily specials to accurately respond to customer queries.

Hostess

Barrio Queen
01.2021 - 10.2021
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Answered customer questions about hours, seating, and menu information.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.

Florist Assistant

Enchanted Florist
02.2020 - 08.2020
  • Placed floral arrangements in refrigerated cases and arranged other merchandise on display fixtures.
  • Prepared incoming flower stocks for inclusion in arrangements, bouquets and [Type].
  • Prepared new flower and greenery shipments for arrangement by stripping leaves below waterline, cutting new flowers, mixing flower food solutions and filling floral containers with food solutions.
  • Maintained high standard of organization and cleanliness of store premises.

Education

No Degree - Business

Arizona State University
Tempe
05.2027

High School Diploma -

Scottsdale Preparatory Academy
Scottsdale, AZ
05.2023

Skills

  • Server Support
  • Customer Service
  • Dining Room Management
  • Guest Engagement

Timeline

Hostess

Dominicks Steakhouse
03.2023 - Current

Hostess

Texas Roadhouse
02.2022 - 01.2023

Hostess

Barrio Queen
01.2021 - 10.2021

Florist Assistant

Enchanted Florist
02.2020 - 08.2020

No Degree - Business

Arizona State University

High School Diploma -

Scottsdale Preparatory Academy

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Allura Ground