High School Diploma -
Sequoyah High School
Tahlequah, OK05-1996
Allura Vance
Tahlequah
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Education
Northeastern State University
Tahlequah, OKSkills
- Active listening
- Team collaboration
- Critical thinking
- Multi-line telephone operations
- Problem-solving
- Empathy and patience
- Payment processing
- Professional telephone demeanor
- Customer service
- Verbal and written communication
- High-energy attitude
- Computer proficiency
- Paperwork processing
- Typing proficiency
- Relationship building
- Client relations
- Filing
- Assertiveness
- Communication strategies
- Conflict resolution
- Time management
- Decision-making
- Service standard compliance
Accomplishments
I've worked with Cherokee Nation for 26 years, I've received several certificates thru the Cherokee Nation passport courses, my certificate for being a Customer Representative, as well as many trainings thru out the years as being a CSR with Cherokee Nation.
Ref
References
Teresia Jones (918) 822-3321
Juli Skinner (918) 207-5369
Carmelita Brown (918) 506-3742
Laura Roger’s (918) 772-8312
References
References available upon request.
Timeline
High School Diploma -
Sequoyah High School
Northeastern State University