Ally Dela Cruz
Boca Raton,FL
Summary
Proven track record in enhancing customer experiences and operational efficiency, notably at BBQ Chicken. Excelled in cross-training roles and spearheaded training initiatives, significantly improving team flexibility. Demonstrated exceptional communication skills and food safety knowledge, fostering positive relationships and maintaining high cleanliness standards. Achieved commendable client satisfaction, leading to repeat business and referrals.
Overview
2
2
years of professional experience
Work History
Bbq Chicken
Benjamin
05.2024 - 08.2024
- Contributed to team success by cross-training in other positions, increasing operational flexibility.
- Contributed towards a positive work environment through effective communication with colleagues and management teams alike.
- Assisted in training new BBQ servers, sharing best practices for exceptional guest experience.
- Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive guest feedback.
- Server/Busser/Hostess
- Contributed to cleaning main dining area/bathroom
Babysitting
Jaclyn
09.2023 - 03.2024
- Developed strong bonds with families, resulting in long-term relationships and repeat babysitting opportunities.
- Adapted to various family dynamics and preferences, ensuring a seamless babysitting experience tailored to each individual household''s needs.
- Maintained clean and organized living spaces throughout duration of babysitting responsibilities.
- Developed strong bonds with families, resulting in repeat babysitting engagements each summer season.
Jeremiahs Italian Ice
Shane
05.2022 - 08.2022
- Assisted customer support team in handling Italian-speaking customers'' inquiries through email or phone calls effectively.
- Received positive feedback from clients for exceptional customer service and high-quality translations, leading to repeat business and referrals.
- Delivered professional interpretation services at conferences, seminars, and workshops attended by Italian delegates or participants.
- Managed multiple projects concurrently while maintaining attention to detail and meeting tight deadlines for completion.
Education
High School Diploma -
Florida Atlantic University
Boca Raton, FL05.2027
Skills
- Excellent customer service
- Food safety knowledge
- Cleanliness and hygiene
- Handling Complaints
- Communicator
- Knowledge of POS system
Accomplishments
- National Honor Society
- National English Honor Society
- National Hispanic Honor Society
- National Science Honor Society
- Mu Alpha Theta
- National History Honor Society
- Beta Club
- Spanish Club
- Shape Senior
Dance
- Captain of the dance team for both high school team and studio team
- Danced since 3 years old
- Competitive team for 7 years
- Dance coach for sorority
Languages
English
Timeline
Bbq Chicken
Benjamin
05.2024 - 08.2024
Babysitting
Jaclyn
09.2023 - 03.2024
Jeremiahs Italian Ice
Shane
05.2022 - 08.2022
High School Diploma -
Florida Atlantic University
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