- Weightlifting
- Electric dance music
- Health and wellness
- Cake Decorating
- Camping
Ally DeMoss
Orange,CA
Summary
Experienced sales associate with a successful track record at 24 Hour Fitness, showcasing expertise in business development and delivering exceptional customer service. Adept at fostering teamwork, resolving conflicts, and driving sales through effective upselling strategies, consistently achieving monthly membership goals. Skilled in event preparation, ensuring unforgettable experiences at Renewable Farms. Highly organized and detail-oriented individual with a proven ability to manage multiple tasks in a fast-paced environment. Possesses excellent problem-solving skills and is dedicated to providing a safe and enjoyable experience for all guests. Histoty of maintaining high standard of service and fostering positive guest experiences.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Host/Table Busser
Islands Restaurants
07.2024 - Current
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Sales Associate
24 Hour Fitness
05.2023 - 07.2024
- Expert in fostering teamwork, resolving conflicts, and driving sales through effective upselling, achieving monthly membership goals
- Handled high-volume calls, effectively addressing customer needs while maintaining professionalism.
- Assisted customers with inquiries, resolving issues promptly for improved customer retention.
- Developed strong relationships with clients through consistent communication and excellent service delivery.
Event Host/Organizer (Weddings)
Renewable Farms
08.2022 - 07.2023
- Set up and decorate photo op stations (e.g., photo booths, selfie stations) according to the event theme and client preferences
- Communicate event details and expectations clearly to vendors to ensure seamless execution on the wedding day
- Foster a friendly and welcoming atmosphere to ensure guests feel comfortable and enjoy all experiences
- Assist guests with operating photo equipment and accessing digital images or prints
- Ensure all equipment (cameras, props, backdrops) is in working order and properly arranged for optimal photo quality
- Complete a breakdown and cleanup of event spaces, ensuring all vendor equipment is collected and returned
Party Host
SkyZone
09.2021 - 03.2022
- Decorated and performed planning duties to host birthday parties
- Exhibited strong communication skills when addressing inquiries from guests
- Serve food, beverages, and birthday cake in accordance with health and safety standards
- Coordinate activities such as trampoline jumping sessions, games, and group activities
- Developed strategies for managing large groups of people efficiently
Sales Associate
SkyZone
08.2021 - 03.2022
- Greeted customers warmly and offered assistance
- Assisted customers in making purchasing decisions for tickets, memberships, and merchandise
- Kept work area clean, organized and free of clutter at all times
- Operated cash register and POS to handle purchases, refunds, and exchanges for customers
- Introduced promotions and sale opportunities, enticing customers
Education
Bachelor of Science (B.S.) - Education
California State University-Fullerton
Fullerton, CA05.2027
Skills
- Business Development
- Customer Service
- Teamwork and Collaboration
- Food Service Techniques
- Conflict Resolution
- Upselling
- Adaptability
- Event preparation
Certification
CPR Certified
Awards
- Athlete of Character - El Modena High School 2023
- Most Valuable Player - El Modena Girls Soccer 2023
Interests
Timeline
Host/Table Busser
Islands Restaurants
07.2024 - Current
Sales Associate
24 Hour Fitness
05.2023 - 07.2024
Event Host/Organizer (Weddings)
Renewable Farms
08.2022 - 07.2023
Party Host
SkyZone
09.2021 - 03.2022
Sales Associate
SkyZone
08.2021 - 03.2022
Bachelor of Science (B.S.) - Education
California State University-Fullerton
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