Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Michael Brief

Long Beach,CA

Summary

Professionally oriented, highly motivated and upbeat team player with a diverse background in a variety of skills and professions, highly accustomed to working under high pressure scenarios for long periods of time due to years of pilot training, committed to providing exceptional customer service with a smile on his face

Overview

2
2
years of professional experience
1
1
Certification

Work History

Host/Table Busser

the 908
03.2024 - Current
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
  • Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.

Photographer

No Employer
03.2023 - Current
  • Digitally edited photos to enhance appearance.
  • Delivered high-quality images under tight deadlines, demonstrating strong time management skills.
  • Edited, toned, captioned, and uploaded photographs for publication.
  • Planned and prepared for on-location and studio shoots.
  • Developed strong relationships with clients through clear communication and professionalism.

Education

Private Pilot's License - Aviation

Flight Test Prep Academy
Long Beach
07.2024

High School Diploma -

Millikan High School
Long Beach, CA
06.2024

Skills

  • Customer Service/guest relations
  • professional appearance
  • Team Collaboration
  • Time Management
  • Project Management
  • Problem Resolution

Certification

Private Pilot's License

First-class aeromedical certificate

Timeline

Host/Table Busser

the 908
03.2024 - Current

Photographer

No Employer
03.2023 - Current

Private Pilot's License - Aviation

Flight Test Prep Academy

High School Diploma -

Millikan High School

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Michael Brief