Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alexandra Felts

Dade City,FL

Summary

Motivated restaurant server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. A talented server bringing skills in order management, payment processing and upselling who stays current on menu items and consistently offers targeted recommendations to meet individual customer needs. Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities. A hardworking and passionate job seeker with organizational skills who is eager to secure an entry-level position. Ready to help a work team achieve company goals. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

6
6
years of professional experience

Work History

Restaurant Server

Beef 'O' Brady's
04.2019 - 12.2023
  • Collaborated with kitchen staff to ensure accurate preparation and prompt delivery of special dietary requests.
  • Enhanced customer satisfaction by providing attentive and personalized service during busy shifts.
  • Demonstrated knowledge of menu offerings, including ingredients and preparation methods to address customer inquiries effectively.
  • Cultivated warm relationships with regular customers.

Receptionist

Royal Oak Nursing Center
10.2022 - 03.2023
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.

Restaurant Server

Beef 'O' Brady's
03.2018 - 03.2019
  • Enhanced customer satisfaction by providing attentive and personalized service during busy shifts.
  • Increased table turnover rate by efficiently managing orders and ensuring timely delivery of meals.
  • Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
  • Collaborated with kitchen staff to ensure accurate preparation and prompt delivery of special dietary requests.

Education

High School Diploma -

Pasco High School
Dade City, FL
05.2017

Skills

  • Drink Preparation
  • Daily Specials Memorization
  • Food and Beverage Pairings
  • Menu Memorization
  • High-Volume Dining
  • Order Taking
  • Bill Computation
  • Bar Terminology
  • Quality Control
  • Cash Handling
  • Payment Processing

Timeline

Receptionist

Royal Oak Nursing Center
10.2022 - 03.2023

Restaurant Server

Beef 'O' Brady's
04.2019 - 12.2023

Restaurant Server

Beef 'O' Brady's
03.2018 - 03.2019

High School Diploma -

Pasco High School
Alexandra Felts