Ally Klug
Enterprise,AL
Summary
Customer-focused professional with 7+ years of experience in client service, operations, and team coordination. Proven ability to engage prospects, resolve concerns, and maintain strong relationships. Highly organized with experience in administrative tasks, accurate recordkeeping, and fast-paced environments.
Overview
3
3
years of professional experience
Work History
Store Manager & Sales Associate
Sally Beauty Supply
West Bend, WI
01.2025 - Current
- Delivered strong client service by identifying needs and resolving concerns to drive satisfaction and retention
- Managed daily operations including scheduling, task delegation, and maintaining a professional environment
- Maintained accurate transaction records and communicated store performance
- Trained staff on customer interaction, sales techniques, and product knowledge
Food Pantry Operations Coordinator
University of Wisconsin- Stevens Point
Stevens Point, WI
02.2023 - 05.2025
- Managed inventory, donations, and financial records with high accuracy
- Coordinated volunteer scheduling and training to ensure efficient service
- Assisted clients in a service-based setting, maintaining professionalism and care
- Organized outreach efforts to strengthen community engagement
Team Associate
Hobby Lobby
Wausau, WI
02.2023 - 12.2024
- Assisted customers and delivered positive shopping experiences
- Processed transactions accurately in a fast-paced environment
- Maintained store organization, pricing, and promotional displays
Education
Bachelors of Environmental Science - Natural Resources Management
University of Wisconsin- Stevens Point
Stevens Point, WI05-2025
Skills
- Leadership
- Customer service
- Adaptability
- Conflict resolution
- Organization
- Problem-solving
- Multitasking and organization
Timeline
Store Manager & Sales Associate
Sally Beauty Supply
01.2025 - Current
Food Pantry Operations Coordinator
University of Wisconsin- Stevens Point
02.2023 - 05.2025
Team Associate
Hobby Lobby
02.2023 - 12.2024
Bachelors of Environmental Science - Natural Resources Management
University of Wisconsin- Stevens Point