Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
9
9
years of professional experience
Work History
Store Manager and Senior Sales Associate
Victra Verizon Wireless
12.2020 - Current
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Helped customers complete purchases, locate items, and join reward programs.
Maintained clean sales floor and straightened and faced merchandise.
Greeted customers and helped with product questions, selections, and purchases.
Trained and supervised new employees to use selling strategies and apply best practices.
Utilized upselling techniques to promote additional products and increase sales.
Provided exceptional services and pleasant shopping experiences to retail customers.
Conducted product demonstrations to highlight features and redirect objections to positive aspects.
Developed strong rapport with customers and created positive impression of business.
Production Manager
Port City Cleaners
02.2018 - 11.2020
Resolved issues quickly to maintain productivity goals.
Reviewed work for quality and compliance with company standards and design specifications.
Standardized production procedures, job roles, and quality assurance guidelines.
Managed continuous improvement initiatives to drive gains in quality, flow, and output.
Partnered with leadership on recruiting, hiring and coaching production personnel.
Wrote and conducted formal performance reviews for production personnel.
Evaluated employee performance and provided feedback and training as needed.
Motorsports Finance Manager
Hall's Motorsports Gulf Coast
09.2016 - 02.2018
Reviewed documentation and identified financial discrepancies where applicable.
Supported operations management, sales, and marketing efforts to increase revenue and overall financial health.
Completed filings and upheld strict compliance with regulatory agencies and supervisors.
Drove revenue stream development through strategic collaboration and partnerships.
Evaluated project applications and verified with outline specifications to approve, reject and recommend adjustments.
Logistics Account Executive
Total Quality Logistics Inc.
10.2014 - 09.2016
Serviced existing accounts on regular basis to maximize revenue.
Prospected new sales leads from directories, referrals and partners.
Worked to develop network by identifying and pursuing new leads, attending industry events, and building rapport with clients.
Pursued existing and potential customers by phone, email and text message to generate leads and close sales.
Contacted customers and prospects to generate new business to achieve company growth goals.
Performed cold-calling and follow-ups with leads to secure new revenue.
Proactively managed client correspondence and recorded tracking and communications.
Leveraged proven sales methods to increase revenue and surpass sales objectives.