Ally Valiente
Novato,CA
Summary
Customer service worker focused on teamwork and meeting customer needs efficiently. I'm adaptable and reliable, and ready to excel in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Barista
Peet's Coffee
01.2025 - Current
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Made and served café beverages with focus on speed, quality and consistency.
Editor-in-Chief
Sonoma State University
05.2023 - 12.2024
- Fostered a collaborative working environment among editorial staff members for efficient teamwork on projects.
- Edited and reviewed content for grammar, spelling and punctuation.
- Prioritized timely delivery of articles by adhering to strict deadlines while maintaining high-quality output.
Assistant Manager
Cinemark
10.2022 - 12.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored daily cash intake and deposit records.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Bartender
Cinemark
08.2021 - 10.2022
- Served high customer volumes during special events, nights, and weekends.
- Enhanced customer service by serving drinks efficiently while engaging in conversation with customers.
- Maintained a clean, well-stocked, and organized workplace to ensure compliance with health and safety regulations.
Education
Bachelor of Arts - English
Sonoma State University
Rohnert Park, CA05-2025
Bachelor of Arts - Mass Communication
Sonoma State University
Rohnert Park, CA05-2025
Skills
- Time management
- Cash handling
- Bilingual (English & Spanish)
- Customer service
- Team leadership
- Strong multitasking
Timeline
Barista
Peet's Coffee
01.2025 - Current
Editor-in-Chief
Sonoma State University
05.2023 - 12.2024
Assistant Manager
Cinemark
10.2022 - 12.2023
Bartender
Cinemark
08.2021 - 10.2022
Bachelor of Arts - English
Sonoma State University
Bachelor of Arts - Mass Communication
Sonoma State University
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