Summary
Overview
Work History
Education
Skills
Languages
Timeline
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ALLYCE OLSEN

Walpole,MA

Summary

Dynamic and results-oriented professional with a proven track record at Ascio Wireless, Oak Hill Country Day Camp, Clydes Grill&Bar, and Boston Tavern. Excelled in roles requiring exceptional customer service and communication skills, alongside a strong work ethic and computer proficiency. Demonstrated leadership by enhancing operational efficiency and fostering inclusive, safe environments. Achieved significant improvements in customer satisfaction and operational workflows.

Overview

5
5
years of professional experience

Work History

Restaurant Hostess

Boston Tavern
Norwood, MA
03.2025 - Current
  • Greeted customers and escorted them to their tables.
  • Answered incoming calls with an appropriate greeting, and provided information about menu items or services offered.
  • Assigned seating arrangements based on customer preferences and restaurant policies.
  • Managed reservations, waitlists, and special requests for large parties.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders, and respond to service questions.
  • Stayed attentive to server availability and table turnover to quickly seat guests.

Janitorial Cleaner

Ascio Wireless
Walpole, USA
03.2020 - Current
  • Removed office trash, cleaned desktops and dusted technology
  • Kept entryways, common areas and public spaces presentable and clean
  • Swept and mopped floors in various rooms and hallways
  • Maintained inventory of cleaning supplies and replenished when low

Summer Camp Counselor

Oak Hill Country Day Camp
Foxborough, MA
06.2024 - 08.2024
  • Supervised groups of children during recreational activities.
  • Enforced camp rules and policies, maintaining a safe and respectful environment.
  • Promoted fun, safe and inclusive environment by monitoring activity of campers to identify and address behavioral issues.
  • Monitored swimming areas to ensure that safety protocols were being followed by all swimmers.
  • Supervised swimming and water safety activities, emphasizing fun and safety in aquatic environments.

Restaurant Hostess

Clydes Grill&Bar
Walpole, USA
10.2022 - 01.2024
  • Operated cash register accurately when handling payment transactions for guests' meals
  • Greeted customers warmly upon arrival and escorted them to their tables
  • Communicated with kitchen staff regarding menu offerings, customer feedback, and special requests
  • Monitored dining room for cleanliness and addressed any issues promptly
  • Assisted in bussing tables to maintain clean and inviting atmosphere
  • Managed seating arrangements to accommodate guest preferences and maximize efficiency
  • Answered phone calls professionally and assisted callers with reservations or inquiries about restaurant's services and offerings
  • Conducted inventory checks of supplies periodically and reported shortages or discrepancies to management
  • Kept station stocked with menus, silverware and kids' supplies for new guests

Education

Bachelor of Arts (B.A.) - Psychology, Criminology

Stonehill College
Easton, MA
05.2027

Skills

  • Customer service skills
  • Communication skills
  • Computer skills
  • Leadership skills
  • Highly organized
  • Creativity
  • Strong work ethic

Languages

Native English

Timeline

Restaurant Hostess

Boston Tavern
03.2025 - Current

Summer Camp Counselor

Oak Hill Country Day Camp
06.2024 - 08.2024

Restaurant Hostess

Clydes Grill&Bar
10.2022 - 01.2024

Janitorial Cleaner

Ascio Wireless
03.2020 - Current

Bachelor of Arts (B.A.) - Psychology, Criminology

Stonehill College

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