Allysa Dean

Medical Biller and Lead Receptionist

Uropartners

08.2012 - Current

Communicated with insurance providers to resolve denied claims and resubmitted.
Verified insurance of patients to determine eligibility.
Accurately entered patient demographic and billing information in billing system to enable tracking history and maintain accurate records.
Collected payments and applied to patient accounts.
Reviewed patient records, identified medical codes, and created invoices for billing purposes.
Reviewed patient diagnosis codes to verify accuracy and completeness.
Delivered timely and accurate charge submissions.
Referred and screened patients to make best use of resources, triage staff, and serve community members.
Remained aware of provider schedules and scope of practice on evolving basis to organize and schedule appropriate care.
Fielded concerns surrounding patients and care, liaising between physician, patient, and insurance company.
Used computer programs and registration systems to schedule patients for routine and complex procedures.
Verified and updated demographic and other personal information for clients with respect to personal boundaries when asking for important details.
Used computerized data management systems to organize immense datasets and coordinate care details for large patient bases.
Adhered to strict HIPAA guidelines to protect patient privacy.
Managed multi-line phone system and pleasantly greeted patients.
Supported office staff and operational requirements with administrative tasks.
Generated reports and analyzed trends to maximize reimbursement and reduce claim denials.