Anna Koifman
MARLBORO,NJ
Summary
Experienced Collections Specialist bringing 10-years of success in medical billing,collections, prior authorization positions. Eager to take on new role with long-term growth and advancement potential. Dynamic problem solver with first-rate skills in building relationships and resolving problems.
Overview
10
10
years of professional experience
Work History
MEDICAL BILLER, COLLECTOR
Healthimax LLC, Atlantic Spine Center
11.2012 - 06.2022
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Verified insurance of patients to determine eligibility.
- Accurately entered patient demographic and billing information in billing system to enable tracking history and maintain accurate records.
- Posted payments and collections on regular basis.
- Reviewed patient diagnosis codes to verify accuracy and completeness.
- Reviewed patient records, identified medical codes, and created invoices for billing purposes.
- Collected payments and applied to patient accounts.
- Analyzed complex Explanation of Benefits forms to verify correct billing of insurance carriers.
- Liaised between patients, insurance companies, and billing office.
- Prepared billing statements for patients and verified correct diagnostic coding.
- Contacted customers to discuss payment schedules and set up or immediately process payments.
- Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
- Trained new collections representatives on collections processes and incentivized team members to achieve production goals.
- Negotiated with account holders to devise repayment plans and minimize collections receivables.
- Monitored accounts for compliance with established payment plans and flagged non-compliances.
Education
No Degree - Liberal Arts And General Studies
Hunter College of The City University of New York
New York, NYSkills
- Critical Thinking
- Data Entry
- ICD-9
- CMS-1500 Billing Forms
- ICD-10
- Collection Calls
- Obtaining Authorizations
- Workers' Compensation Knowledge
- Billing Codes
- Insurance Claims
- Claims Review
- CPT Code Modifiers
- Microsoft Office
- Medical Records Security
Fluent in Russian language
Moved to USA when I was 14 years old from Russia. Fluent in speaking, reading and writing.
Languages
Russian
Native or Bilingual
References
Octavia Donald, manager, 347-272-5579
Timeline
MEDICAL BILLER, COLLECTOR
Healthimax LLC, Atlantic Spine Center
11.2012 - 06.2022
No Degree - Liberal Arts And General Studies
Hunter College of The City University of New York
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