Allysen Griffin
Middleburg,FL
Summary
Excelling in customer relationship management. Adept at building strong client connections and driving sales through effective negotiation and communication. Committed to achieving goals and enhancing customer satisfaction through tailored solutions and proactive follow-up.
Overview
4
4
years of post-secondary education
4
4
years of professional experience
Work History
Freight Broker
tql
Jacksonville, FL
06.2026 - 11.2026
- Managed freight quotes for TQL shippers and carriers.
- Negotiated spot rates with carriers for posted loads.
- Coordinated pickup schedules with shippers, drivers, and dispatch teams.
- Tracked freight status and updated shippers on delivery progress.
Sales Associate
Audi Dealership
Grand Rapids, Michigan
01.2026 - 06.2026
- Presented vehicle features and benefits to support buying decisions.
- Negotiated and guided customers through sales process.
- Supported customers in choosing vehicles aligned with needs and budget.
- Generated sales opportunities through proactive customer outreach and consistent follow-up.
- Advised customers on additional services, products, and vehicle options to enhance their purchase experience.
- Facilitated negotiations and guided customers effectively through the sales process to ensure satisfaction.
- Worked toward monthly sales and customer satisfaction goals.
- Delivered personalized service from first contact through purchase.
Lube Service Technician
Valvoline
07.2025 - 12.2025
- Tailored maintenance recommendations to align with vehicle condition, improving customer satisfaction and vehicle performance.
- Increased customer understanding of service products and preventative maintenance through clear education.
- Expanded sales opportunities through additional service and product recommendations.
- Built personalized relationships to enhance customer retention and loyalty.
- Improved clarity and trust through professional service communication.
- Supported smooth service experiences by assisting customers and addressing questions.
- Contributed to sales, service, and customer satisfaction goals by proactively addressing customer needs.
Pool Supervisor
Double Branch CDD
06.2023 - 05.2025
- Supervised daily pool operations, ensuring adherence to safety and health regulations to safeguard guest well-being.
- Trained and mentored staff on customer service excellence and maintenance standards, fostering a welcoming environment.
- Trained and mentored staff on customer service excellence and facility maintenance standards.
- Monitored chemical levels and water quality, ensuring optimal conditions for guest safety and satisfaction.
Receptionist
Incredible Kitchens and Bath
12.2022 - 08.2023
- Supported front desk operations, ensuring efficient customer service and seamless appointment scheduling.
- Updated client records in CRM software, maintaining accurate interaction notes and product inquiries for improved client engagement.
- Linked clients with design teams, helping streamline communication and project workflows.
- Assisted with inventory tracking, monitored supplies, and placed material orders.
Education
High School Diploma -
Middleburg High
Middleburg, FL, 08.2021 - 05.2025
Skills
- Freight negotiation
- Lead generation
- Sales prospecting
- Customer Relationship Management
- Needs assessment
- Negotiation and Persuasion
- Active listening
- Customer Service
- Relationship Building
Languages
- American Sign Language
Timeline
Freight Broker
tql
06.2026 - 11.2026
Sales Associate
Audi Dealership
01.2026 - 06.2026
Lube Service Technician
Valvoline
07.2025 - 12.2025
Pool Supervisor
Double Branch CDD
06.2023 - 05.2025
Receptionist
Incredible Kitchens and Bath
12.2022 - 08.2023
High School Diploma -
Middleburg High
08.2021 - 05.2025