Jose Allende
Miami
Summary
Accomplished operations manager with over six years in logistics coordination and route optimization. Proven track record in solving complex problems and developing strong client relationships, driving significant improvements in service satisfaction and operational performance.
Overview
28
28
years of professional experience
Work History
Freight Broker
LDI- Logistic Dynamics
Buffalo
01.2024 - Current
- Coordinated logistics operations for diverse freight shipments across various regions.
- Managed communication between shippers and carriers to ensure timely deliveries.
- Negotiated rates and contracts with transportation providers to optimize costs.
- Monitored shipments for on-time delivery, providing timely status updates to customers.
- Reviewed freight rates regularly for existing and potential clients to identify optimization opportunities.
- Cultivated relationships with freight carriers to negotiate competitive rates and enhance service offerings.
- Coordinated the entire shipping process, from pick-up to delivery of goods.
Freight Broker Agent
Shiptransportal
Davidson
02.2009 - 01.2024
- Coordinated shipments between clients and carriers, ensuring on-time delivery.
- Negotiated competitive freight rates, enhancing transportation cost-efficiency and service quality.
- Managed customer accounts, ensuring accurate order processing and follow-ups.
- Resolved shipping issues through collaboration with clients and logistics partners, improving overall customer satisfaction.
- Utilized freight management software for tracking shipments and inventory management.
- Assisted in resolving customer complaints regarding delivery issues or delays.
- Coordinated logistics activities such as scheduling of equipment, loading and unloading operations.
- Analyzed customer needs and matched them with available freight services.
- Performed data entry into the company's computer system for tracking of shipment information.
- Negotiated freight rates with carriers and customers to ensure cost-effectiveness.
- Researched potential business opportunities by analyzing market trends and competitor information.
- Determined shipping methods and prepared bills of lading, invoices and other shipping documents.
- Implemented strategic shipping policies to achieve long and short-term sales targets.
Administrator and billing
Galloway Home Health
Miami
05.2006 - 03.2009
- Managed patient scheduling and coordinated staff assignments to optimize resource allocation.
- Communicated with healthcare providers to enhance quality of patient care delivery.
- Facilitated training sessions for new administrative staff and ongoing team development.
- Assisted staff with various administrative tasks in daily operations.
- Performed data entry tasks into computer databases from paper documents.
- Followed up with customer accounts to resolve unpaid or past due accounts.
- Supervised administrative staff, delegating tasks and overseeing workload distribution for balanced team performance.
owner and operation manager
Coral Trucking Co
Miami
03.1998 - 02.2005
- Managed daily operations and logistics for efficient freight transportation.
- Coordinated driver assignments to optimize route efficiency and delivery times.
- Oversaw maintenance schedules for fleet vehicles to ensure safety and reliability.
- Developed relationships with clients to enhance service satisfaction and retention.
- Identified new opportunities for growth, expansion, and diversification.
- Oversaw project execution, phase progress, workmanship, and team performance to drive on-time completion of deliverables.
- Supervised daily warehouse operations to ensure efficient workflow and safety compliance.
Education
Some College (No Degree) - basic computer
Hialeah Technical Center
Miami, FLSkills
- Freight management
- Freight negotiation
- Logistics management
- Transportation management systems
- Route optimization
- Route planning
- Carrier selection
- Intermodal transportation
- Logistics coordination
- Warehousing coordination
- Warehouse supervision
- Distribution planning
- Shipment tracking
- Shipment services
- Shipping and receiving
- Loading and unloading
- Trailer unloading
- Goods transportation
- Time management
- Problem solving
- Decision making
- Negotiation skills
- Rate negotiation
- Strategic planning
- Business management
- Financial planning
- Cash flow optimization
- Profit and loss
- Transportation regulations
- Dispatching software
- Customer relationship management
- Wrapping machinery
Languages
English
Professional
Spanish
Professional
Timeline
Freight Broker
LDI- Logistic Dynamics
01.2024 - Current
Freight Broker Agent
Shiptransportal
02.2009 - 01.2024
Administrator and billing
Galloway Home Health
05.2006 - 03.2009
owner and operation manager
Coral Trucking Co
03.1998 - 02.2005
Some College (No Degree) - basic computer
Hialeah Technical Center