Apart from my many years of factory experience, I have many years of customer service experience, as well as four years of fast paced office experience.
Overview
15
15
years of professional experience
Work History
Receiving Clerk
Rogers Family Foods
Oscoda, MI
10.2025 - Current
Received and inspected incoming shipments for accuracy and quality standards.
Documented discrepancies in inventory and coordinated resolutions with vendors.
Utilized warehouse management systems to track inventory movement effectively.
Collaborated with team members to maintain organized storage areas and efficient workflows.
Maintained tidy, organized and safe work area to comply with cleanliness standards.
Regularly reviewed invoices and double-checked orders.
Unloaded pallets and deliveries and organized products in warehouse.
Compared shipping orders and invoices against contents received to verify accuracy.
Used pallet jacks and dollies to unload goods from trucks and containers.
Technical Publications Specialist
Kalitta Air
Oscoda, MI
11.2021 - 10.2025
Prioritized tasks effectively under tight deadlines while maintaining exceptional attention to detail.
Organized material to research and complete writing tasks.
Assisted mechanics, leads and supervisors to find the correct manuals for their specific job.
Preformed monthly and quarterly audits as required.
Kept office clean and tidy.
Kept uncontrolled manuals stored appropriately.
Checked revisions on all controlled manuals weekly.
Uploaded new publications to AMOS and the company server as necessary.
Cashier/Customer Service
Rogers Family Foods
07.2018 - 01.2023
Processed customer transactions efficiently using point-of-sale systems.
Assisted customers with inquiries and provided exceptional service to enhance satisfaction.
Trained new cashiers on operational protocols and customer service best practices.
Greeted customers entering store and responded promptly to customer needs.
Worked flexible schedule and extra shifts to meet business needs.
Restocked and organized merchandise in front lanes.
Assisted customers with returns, refunds and resolving transaction issues.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Tool Room Clerk
Kalitta Air
01.2021 - 11.2021
Assist mechanics to identify tooling they need to perform maintenance.
Treat mechanics/leads/supervisors professionally.
Send tooling out for calibration when needed.
Keep tooling neat and organized.
Utilized forklift or pallet jack to move heavy tooling.
Managed inventory levels for tools and equipment, ensuring availability for maintenance operations.
Conducted regular audits of tool room inventory, maintaining accurate records and improving accountability.
Trained new employees on proper tool handling procedures, promoting safety and compliance within the facility.
Tool Room Clerk
STS Workforce Solutions
06.2019 - 01.2021
Assist mechanics to identify tooling they need to perform maintenance.
Treat mechanics/leads/supervisors proffesionally.
Send tooling out for calibration when needed.
File papework every day/file month end paper work.
Keep tooling neat and organized.
Fabrication Operator
GT Plastics
10.2016 - 06.2019
Operated machinery to fabricate plastic components with precision and adherence to safety protocols.
Conducted quality inspections to ensure compliance with manufacturing standards and specifications.
Trained new operators on equipment usage, safety practices, and production techniques.
Monitored inventory levels and coordinated material requisitions for uninterrupted workflow.
Temporary Employee
Trillium Staffing
10.2015 - 10.2016
Run fabrication machines.
Keep records of all raw and finished stock.
Make sure finished products met/exceeded customer expectations.
Press Operator
Armada Rubber
07.2013 - 07.2015
Run transfer molding machines.
Inspect parts each cycle for defects or other issues.
Keep area clean and organized.
Keep track of how manual heats were ran during each shift.