Allyson Bowen
Pompano Beach,FL
Summary
Dynamic operations manager with a strong background in project management and relationship building. Recognized for enhancing team efficiency and streamlining processes, leading to improved stakeholder satisfaction and operational excellence in diverse environments.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Office Manager
Horizon Public Adjusters
Deerfield Beach, FL
07.2024 - 01.2026
- Streamlined office operations to optimize workflow efficiency and drive team productivity.
- Coordinated appointment logistics and scheduling for staff and clients to facilitate seamless communication.
- Implemented and managed comprehensive filing systems, ensuring streamlined access to vital documentation.
- Implemented office supply inventory management, reducing costs through optimized purchasing practices.
- Implemented onboarding programs for new team members, focusing on office procedures and software tools to strengthen teamwork and efficiency.
- Executed regular reconciliation of accounts payable and receivable to ensure balanced budgets and financial integrity.
- Directed daily workflow and delegated responsibilities to maximize team productivity and efficiency.
- Streamlined administrative processes to support department heads in reaching their goals, emphasizing timely report generation and precise data entry.
- Enhanced workplace morale by actively resolving employee issues and nurturing an atmosphere of respect and collaboration.
Construction Operations Manager
TBRC Group
Tamarac, FL
04.2018 - 05.2022
- Achieved timely contract execution and permit approvals, enhancing project efficiency. Drove compliance initiatives that minimized risks and improved stakeholder satisfaction. Cultivated strong relationships with regulatory agencies to expedite processes.
- Streamlined interactions between contractors, architects, and clients to improve overall project workflow.
- Analyzed and optimized resource allocation strategies to maximize material and labor effectiveness across multiple project initiatives.
- Conducted regular team meetings to review project status, resolve issues, and ensure alignment with client goals.
- Developed comprehensive project plans that streamlined workflows and minimized delays in construction phases.
- Analyzed project performance data to identify areas for improvement and drive operational excellence.
- Oversaw daily operations of a construction team of 50-60 workers to uphold project efficiency and quality assurance.
- Managed 6+ concurrent new construction projects, ensuring timely completion through effective task prioritization.
- Implemented rapid solutions to mitigate project delays, reinforcing a reputation for exceptional crisis management skills.
- Monitored safety practices through site inspections and organized safety meetings to promote a culture of safety.
- Cultivated strong relationships with stakeholders to ensure open dialogue and alignment towards common objectives.
- Enhanced project delivery timelines by efficiently coordinating construction phases and resource allocation.
- Executed project timelines efficiently to ensure high-quality deliverables and client satisfaction.
- Improved stakeholder satisfaction with regular, detailed project updates and transparent communication practices.
- Developed a good relationship with site personnel, clients, and local government officials to facilitate on-schedule project completion.
- Streamlined operational workflows to enhance efficiency and reduce turnaround time.
Assistant Branch Manager
Wells Fargo & Company
Coral Springs, FL
06.2010 - 04.2018
- Supervised daily branch operations, ensuring compliance with policies and procedures.
- Developed training programs for new staff, enhancing team performance and service quality.
- Implemented process improvements that increased operational efficiency and customer satisfaction.
- Analyzed financial reports, providing insights to drive decision-making and strategic planning.
- Led staff meetings to communicate goals, updates, and best practices within the team.
- Monitored performance metrics, identifying areas for improvement and facilitating corrective actions.
- Oversaw successful completion of internal audits with minimal findings, demonstrating strong adherence to bank policies and regulations.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Supervised team of 28 branch employees and made recommendations regarding performance evaluations.
- Coordinated staff schedules, maintaining optimal staffing levels during peak business hours for improved customer experience.
- Submitted loan applications to underwriter for verification and recommendation.
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
- Performed banking, business administration and financial tasks to guarantee five-star service for clients.
- Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
Education
Broward College
Fort Lauderdale, FLSkills
- Project/Operations management
- Relationship building
- Adaptability/Flexibility
- Conflict management
- Workflow optimization
- Financial reporting
- Contract administration/negotiations
- Performance improvement
- Senior leadership support
- Decision-making
- Multitasking and organization
- Verbal and written communication
Certification
- CNP - Certified Notary Public
Timeline
Office Manager
Horizon Public Adjusters
07.2024 - 01.2026
Construction Operations Manager
TBRC Group
04.2018 - 05.2022
Assistant Branch Manager
Wells Fargo & Company
06.2010 - 04.2018
Broward College