ALLYSON CUELLAR
Arlington,Tx
Summary
Reliable and people-focused team member with a strong background in customer service across fast-paced environments including restaurants, coffee shops, and retail. Known for clear communication, adaptability, and staying calm under pressure. Experienced in handling multiple responsibilities—whether greeting guests, preparing orders, managing transactions, or supporting teammates during busy shifts. Recognized for stepping up as a leader when needed, mentoring new hires, and keeping service running smoothly. Excited to bring strong work ethic, positive energy, and proven teamwork skills into a new opportunity where I can continue to grow and make a difference.
Overview
2
2
years of professional experience
Work History
To-Go Server
Texas Roadhouse
Grand Prairie, TX
12.2024 - Current
- Took and entered to-go orders accurately using the POS system, ensuring efficient and friendly service
- Ran completed food orders to the to-go station to be bagged and delivered drinks to the pickup window
- Bagged and labeled food items while checking for accuracy, portioning, and presentation standards
- Handed out orders to guests promptly, ensuring a positive and smooth pickup experience
- Maintained a clean and organized to-go station and beverage prep area throughout each shift
- Handled cash and card transactions with precision and professionalism
- Communicated with kitchen staff to manage order timing and quickly resolve any order issues
Host
Texas Roadhouse
Grand Prairie, TX
09.2024 - Current
- Greeted and seated guests promptly, creating a welcoming and upbeat atmosphere
- Managed seating charts and waitlists during busy hours, providing accurate wait times and keeping service flowing smoothly
- Stayed in constant communication with servers and managers to coordinate table turnover and accommodate large parties
- Handled high-pressure situations with composure, especially during peak hours and unexpected scheduling changes
- Answered guest questions about wait times, hours, and menu options both in-person and over the phone
- Took call-ahead seating requests and kept guests informed of their status in real time
- Maintained a clean and organized host stand and front entrance throughout every shift
- Collaborated with team members and assisted servers with food delivery to ensure a seamless guest experience
Barista
Scooter's Coffee
Arlington, TX
12.2024 - 08.2025
- Prepared and served high-quality beverages while ensuring adherence to company standards.
- Trained new team members on drink preparation, customer service, and operational procedures
- Managed inventory by monitoring stock levels, restocking supplies, and reporting shortages to ensure smooth workflow
- Handled cash and card transactions efficiently using a POS system
- Maintained a clean and organized workstation, regularly cleaning equipment to meet health and safety regulations
- Promoted seasonal offerings and upsold products to boost customer engagement and sales
- Collaborated with team members to provide fast, friendly service during busy periods
Stock Associate
Hollister
Arlington, TX
11.2023 - 05.2025
- Managed inventory by organizing, stocking, and maintaining store merchandise according to company standards.
- Demonstrated efficiency in processing shipments and ensuring accurate documentation of incoming and outgoing stock.
- Collaborated with team members to optimize store layout, contributing to a more streamlined and customer-friendly shopping experience.
- Exhibited strong attention to detail in conducting regular inventory counts and identifying discrepancies, aiding in inventory accuracy.
- While primarily in a stock role, regularly supported the front of the store by assisting guests, answering product questions, and helping with checkout during busy hours
- Upheld a high level of customer service by promptly assisting with inquiries and supporting a positive shopping environment.
Education
Architecture
The University of Texas At Arlington
Arlington, TXSkills
- Excellent organizational and time-management skills
- Strong verbal and written communication
- Team collaboration and mentorship
- Customer-focused with a strong sense of urgency
- High-volume food service and POS system proficiency
- Cash handling and basic math accuracy
- Adaptable mindset and quick learner in fast-paced environments
- Food safety and handling knowledge
- Phone etiquette and professional communication
- Detail-oriented with strong observation skills
- Able to multitask efficiently under pressure
EXPERIENCE
Customer-focused and dependable team member with hands-on experience in fast-paced restaurant and retail environments. Skilled in taking and preparing to-go orders, operating POS systems, managing stock, and providing exceptional guest service. Known for staying calm under pressure, multitasking efficiently, and collaborating with coworkers to keep operations running smoothly. Experienced in food handling, upselling, greeting guests, and maintaining clean, organized workstations. Quickly adapts to new tasks, learns fast, and always brings a positive, team-oriented mindset.
Timeline
To-Go Server
Texas Roadhouse
12.2024 - Current
Barista
Scooter's Coffee
12.2024 - 08.2025
Host
Texas Roadhouse
09.2024 - Current
Stock Associate
Hollister
11.2023 - 05.2025
Architecture
The University of Texas At Arlington