Allyson Fairlie
Brick, NJ,NJ
Summary
Proven in enhancing customer experiences and streamlining operations, I excelled at ShopRite by optimizing bakery production and training staff, boosting efficiency. Skilled in POS system operation from my previous employers and did well in solo as well as team collaboration. My approach combines meticulous attention to detail with a keen ability to solve complex problems, driving success in fast-paced environments.
Overview
11
11
years of professional experience
Work History
Bakery Production Worker
ShopRite
Toms River, NJ
09.2021 - Current
- Maximized freshness of baked goods by closely monitoring oven temperatures and adjusting as needed for optimal results.
- Assisted in the preparation of bakery displays, ensuring an attractive presentation of products to entice customer purchases.
- Ensured accurate order fulfillment by carefully packaging finished products according to customer specifications.
- Reduced food waste through careful monitoring of ingredient usage and inventory management.
- Trained new employees in proper baking techniques, safety protocols, and equipment usage, fostering a safe and productive work environment.
Shift Leader
Dunkin' Donuts
Aiken, SC
03.2017 - 12.2020
- Completed cash and credit card transactions accurately using POS software.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Trained new employees and delegated daily tasks and responsibilities.
- Baked, decorated and displayed donuts per guidelines.
- Contributed to increased sales by creating visually appealing donut displays that attracted customer attention.
- Promoted a positive working atmosphere by encouraging teamwork among staff members during busy morning shifts.
Customer Sevice Associate
Wawa
Clarksburg, Nj
04.2013 - 11.2015
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Handled cash transactions accurately, maintaining accountability for daily register balances.
- Enhanced customer satisfaction by providing high-quality hot food dishes in a timely manner.
- Assisted in menu planning, incorporating seasonal ingredients for an innovative and diverse selection of hot foods.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
Education
High School Diploma -
Lacey Township High School
Forked River, NJ06.2013
Skills
- Sanitation Procedures
- Workplace Cleanliness
- Customer Support
- Team Collaboration
- Complaint Handling
- Complex Problem-Solving
- Guest Services
- POS System Operation
Timeline
Bakery Production Worker
ShopRite
09.2021 - Current
Shift Leader
Dunkin' Donuts
03.2017 - 12.2020
Customer Sevice Associate
Wawa
04.2013 - 11.2015
High School Diploma -
Lacey Township High School