Allyson Flores-Mendez
Summary
Dedicated and reliable Branch Supervisor with experience leading team operations, training new hires, cash handling management, ATM balancing and maintaining excellent customer service standards. Skilled at building customer relationships, promoting branch products and services. Strong communication, organization, ability to multitask with a proven ability to support sales goals.
Overview
3
3
years of professional experience
Work History
Branch Supervisor
First Convenience Bank
Springdale, AR
10.2024 - Current
- Supervise daily branch operations and support overall team performance
- Train, coach, and mentor new hires on company procedures, customer service, and sales expectations
- Support team productivity and encourage a positive work environment
- Promote branch products and services to customers to help meet sales goals
- Assist customers with transactions, loan applications, account inquiries or other banking needs.
- Build strong customer relationships by identifying customer needs and recommending solutions
- Manage day-to-day operations such as scheduling shifts for employees and ordering supplies.
- Handling branch cash operations and ensure accurate balancing procedures
- Load and balance ATMs while following company security procedures
- Maintain branch organization, cleanliness, and professional appearance
Jewelry Sales Associate
Joyería Bella
Springdale, AR
08.2023 - 09.2024
- Assisted customers in selecting jewelry that matched their preferences.
- Demonstrated product features and benefits to enhance customer experience.
- Built relationships with clients by providing personalized service and recommendations
- Maintained organized displays to showcase the latest jewelry collections.
- Performed daily opening and closing procedures such as counting cash drawers and setting alarms.
- Received inventory shipments and stocked shelves with merchandise.
- Processed payments using point-of-sale systems, credit card machines, and cash registers as well as handled loan applications
Education
Arkansas High School Diploma
Springdale, AR05-2026
Skills
- Sales & Customer Service
- Employee Training & Coaching
- Cash Handling
- ATM Balancing & Loading
- Relationship Building
- Communication Skills
- Organization
- Microsoft Office / Computer Skills
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Branch Supervisor
First Convenience Bank
10.2024 - Current
Jewelry Sales Associate
Joyería Bella
08.2023 - 09.2024
Arkansas High School Diploma