Melissa Pavlini
Lebanon,New Jersey
Summary
Results-driven financial services professional with expertise in leading, motivating, and coordinating teams. Exceptionally organized and proficient in analytics utilization, and enhancing business processes. Skilled in report production, process evaluation, and department operations. Adaptable and self-directed with a meticulous and conscientious approach to meet evolving operational demands.
Overview
9
9
years of professional experience
Work History
Assistant Branch Manager, Digital Branch
Affinity Federal Credit Union
11.2019 - Current
Universal Specialist
Affinity Federal Credit Union
05.2019 - 11.2019
Senior Member Relations Specialist
Affinity Federal Credit Union
08.2017 - 11.2019
Member Services
Affinity Federal Credit Union
06.2015 - 08.2017
Education
Bachelor of Business Administration - BBA, Bachelor of Business Administration - BBA - Business Administration and Management
Berkeley College
09.2023
BBA - Business Administration And Management
Thomas Edison State University
2018
BBA - Business Administration And Management
High Point University
High Point2010
Skills
- Financial Services & Banking
- Data Analytics
- KPIs, Dashboards and Reporting
- Sales Analytics and Processes
- Microsoft Office Suite
- Salesforce
- Sales & Customer Service
- Leadership
- Project Documentation
- Digital Transformation
- Resource Management
- Business Process Analysis
- Project Management
- End-user support
- Organization and Time Management
- Analytical and Critical Thinking
Additional Information
- Familiar with Instant Open/Fiserv and related vendors
- Expertise in Salesforce
- Proficient with AFCU's loan origination platforms (Blend, Velocity, Instant Open, etc.)
- Thoroughly acquainted with Confluence and SmartSheets
- Extensive understanding of AFCU's departmental functions, systems, operations, and processes.
Certification
- Money Coach - BALANCE
- Series 6 License - LPL Financial
- Series 63 - LPL Financial
- Licensed Life Insurance Producer - NJ Department of Banking and Insurance
- 1693243
Quote
A successful man is one who can lay a firm foundation with the bricks that other throw at him.
David Brinkley
Timeline
Assistant Branch Manager, Digital Branch
Affinity Federal Credit Union
11.2019 - Current
Universal Specialist
Affinity Federal Credit Union
05.2019 - 11.2019
Senior Member Relations Specialist
Affinity Federal Credit Union
08.2017 - 11.2019
Member Services
Affinity Federal Credit Union
06.2015 - 08.2017
Bachelor of Business Administration - BBA, Bachelor of Business Administration - BBA - Business Administration and Management
Berkeley College
BBA - Business Administration And Management
Thomas Edison State University
BBA - Business Administration And Management
High Point University
- Money Coach - BALANCE
- Series 6 License - LPL Financial
- Series 63 - LPL Financial
- Licensed Life Insurance Producer - NJ Department of Banking and Insurance
- 1693243
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