Saravanan Venkatesan
Western Union
Parker,CO
21
years of professional experience
Implementation, Integration, and Solution Engineering Leader with 20+ years of experience delivering complex financial technology, banking, payment processing, and partner integration programs. Proven track record leading end-to-end client implementations from discovery and technical onboarding through certification, production deployment, and post-launch support. Extensive experience serving as the primary liaison between clients, engineering teams, banks, third-party vendors, and business stakeholders while managing multiple concurrent implementations. Deep expertise in API integrations, digital payment platforms, banking connectivity, technical project management, solution architecture, compliance-driven deployments, and process optimization. Strong background creating scalable onboarding frameworks, implementation playbooks, governance processes, Jira workflows, and operational documentation that improve delivery efficiency and customer experience. Recognized for combining technical depth, client-facing leadership, and operational excellence to successfully deliver high-impact fintech initiatives.
Work History
Manager, Solution Engineering
4 Years 7 Months- Lead end-to-end implementation and integration programs for strategic North American partners from onboarding through production deployment.
- Serve as the primary point of contact between external clients, engineering teams, compliance organizations, operations groups, and third-party vendors.
- Manage multiple concurrent integration initiatives involving digital hosted solutions, wallet platforms, and cross-border payment systems.
- Partner closely with engineering teams to scope technical requirements, support API-based integrations, coordinate testing, and ensure successful launches.
- Standardized project intake, onboarding, implementation, and delivery processes across global Partner Integration teams.
- Developed Jira dashboards and workflow reporting that improved visibility into project status, risks, and delivery milestones.
- Built centralized Confluence repositories to support implementation playbooks, onboarding guides, and reusable project documentation.
- Created scalable implementation checklists and governance processes that accelerated partner onboarding and reduced delivery inconsistencies.
Senior System Architect – IT Compliance
1 Year 6 Months- Served as Solution Architect and Product Owner supporting global regulatory and compliance initiatives.
- Led KYC implementation and rollout programs across multiple markets to satisfy country-specific regulatory requirements.
- Collaborated with compliance, operations, engineering, QA, and business stakeholders to define requirements and implementation strategies.
- Evaluated business processes, identified technology solutions, and established scalable compliance workflows.
- Authored compliance documentation and managed production changes impacting agents, countries, and transaction channels.
- [SaravananV...on-Manager | Word]
Implementation Expert / Project Manager – Partner Integration
8 Years 4 Months- Managed large-scale partner onboarding and implementation projects across banking, retail, mobile, web, ATM, kiosk, and digital payment channels.
- Served as the primary technical contact between clients, engineering teams, business stakeholders, banking partners, and third-party vendors.
- Owned the complete implementation lifecycle including discovery, requirements gathering, solution design, configuration, testing, certification, deployment, and post-launch support.
- Guided clients through API and web-service integrations while resolving complex technical and operational issues.
- Coordinated engineering, QA, operations, settlement, compliance, and support teams to ensure timely project delivery.
- Managed project plans, implementation schedules, risk logs, issue tracking, executive reporting, and stakeholder communications.
- Designed SharePoint-based implementation tracking solutions used by project teams and executive leadership.
- Developed onboarding guides, certification procedures, standard operating procedures, implementation playbooks, and support documentation.
- Led technical kickoff sessions and solution workshops with clients to define integration requirements and implementation plans.
- Performed end-to-end implementation setup including account provisioning, network configuration, SSL certificate management, settlement setup, and production readiness activities.
- Supported successful integrations for major partners including Walmart, Walgreens, US Bank, Kroger, Rite Aid, Woodforest National Bank, UK Post, Pay-O-Matic, and Viber.
Technical Lead Analyst
2 Years 11 Months- Led implementation and certification activities for Electronic Benefits Transfer (EBT) and electronic payment processing programs.
- Managed Wisconsin state EBT setup, conversion, and certification initiatives.
- Configured authorization engines, payment gateways, switching platforms, and banking transaction environments.
- Coordinated implementation efforts across client teams, internal engineering organizations, and business stakeholders.
- Played a key role in establishing certification processes, operational procedures, documentation standards, and implementation governance.
- Supported successful integrations and certifications for clients including JP Morgan, Fiserv, First Data, Winn-Dixie, and CO-OP Financial Services.
Education
Bachelor of Engineering
Skills
Client Implementations & Onboarding
API Integrations
Partner Integrations
Banking & Payment Systems
Technical Program Management
Solution Engineering
Solutions Architecture
Technical Account Management
Financial Technology (FinTech)
Stakeholder Management
Vendor Management
Production Deployments
Agile & Jira Management
Process Improvement
Documentation & Playbooks
Testing
Certification & UAT
Risk & Issue Management
Digital Wallet Integrations
Compliance & KYC Programs
Integration Technologies
REST APIs
JSON
SOAP Web Services
SOAPUI
Web Services Integration
API Testing & Troubleshooting
Implementation & Delivery
Client Onboarding
Production Deployment
UAT & Certification
Release Management
Requirements Gathering
Technical Documentation
Project & Collaboration Tools
Jira
Confluence
ServiceNow
SharePoint
Microsoft Project
Visio
Microsoft Office Suite
Financial Services & Banking
Banking Integrations
Payment Processing
Money Transfer Systems
EFT / EBT Systems
KYC Compliance
Digital Wallet Platforms
Platforms & Technologies
HP NonStop (Tandem)
Connex Advantage
Linux
Unix
NonStop SQL/MP
HIGHLIGHTS ALIGNED TO TARGET ROLE
- 20+ years in technical implementations and integrations
- 16+ years within FinTech and payment processing environments
- Extensive banking and payment platform integration experience
- API, Web Services, and partner onboarding expertise
- End-to-end ownership from kickoff through production deployment
- Strong client-facing, vendor-facing, and executive stakeholder management
- Experience building scalable onboarding processes and implementation playbooks
- Jira, Confluence, Agile delivery and workflow management expertise
- Proven ability to manage multiple concurrent integrations in fast-paced environments
- Deep experience collaborating with engineering teams to deliver complex technical solutions
- Strong fit for FinTech, Treasury, Banking Integration, Solutions Engineering, and Technical Program Management roles.
Timeline
Manager, Solution Engineering
Western Union
12.2021 - CurrentRead More
Senior System Architect – IT Compliance
Western Union
05.2020 - 11.2021Read More
Implementation Expert / Project Manager – Partner Integration
Western Union
12.2011 - 04.2020Read More
Technical Lead Analyst
Fidelity Information Services (eFunds)
08.2005 - 07.2008Read More
Anna University
Bachelor of Engineering
Read More