ALLYSON HALL
Fort Worth,TX
Summary
Organized and dependable cum laude graduate with a passion for helping those in need and a desire to build a strong foundation in the community. Successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Surveillance Investigator-Product Security Station
Bureau of Engraving and Printing
03.2024 - Current
- Conducted mobile and stationary surveillance on subjects of discrepancy investigations.
- Streamlined data organization through meticulous documentation practices, allowing easy access to vital information when needed.
- Documented suspicious activity and events through detailed reports, submitting timely updates to supervisor.
- Collaborated with fellow investigators to develop strategies for complex cases, resulting in efficient resolutions.
- Maintained a high level of professionalism while conducting investigations, ensuring ethical conduct at all times.
- Obtained security clearance through government background check.
Server
Cotton Patch Cafe
08.2021 - Current
- Served food and beverages promptly with focused attention to customer needs
- Worked with POS system to place orders, manage bills, and handle complimentary items
- Cultivated warm relationships with regular customers
- Maintained clean and organized dining areas to uphold restaurant hygiene standards
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Manager/Shift Leader
Cotton Patch Cafe
10.2019 - 05.2021
- Trained and mentored new employees to maximize team performance
- Coached crew members to optimize performance and motivate toward more efficient work
- Supervised employees and oversaw quality compliance with company standards for food and services
- Kept employees operating productively and working on task to meet business and customer needs
- Exercised composure under pressure and in escalated customer service scenarios.
Shift Lead
Whataburger
05.2017 - 04.2021
- Completed store opening and closing procedures and balanced tills
- Trained new employees and delegated daily tasks and responsibilities
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction
- Trained and mentored new employees to maximize team performance
- Helped store management meet standards of service and quality in daily operations.
Education
Bachelor of Science: Criminal Justice -
University of North Texas
Denton, TX05.2023
Skills
- Complex Problem-Solving
- Natural Leadership
- Coordination
- Quick Learner
- Safety Awareness
- Operational Procedures
- Team Motivation
- Guest Relations
- Evidence Gathering
- Documentation proficiency
- Incident Reporting
- Suspicious Activity Monitoring
- Background Research
- Video Surveillance
Community Service
Vast amount of community service hours dedicated to the Lake Worth Youth Association in hopes to create a stronger foundation for the youth. My role in the Lake Worth Youth Association has allowed me to expand my knowledge of family diversity in the area as well as make and maintain positive relations with coworkers and members of the community.
Timeline
Surveillance Investigator-Product Security Station
Bureau of Engraving and Printing
03.2024 - Current
Server
Cotton Patch Cafe
08.2021 - Current
Manager/Shift Leader
Cotton Patch Cafe
10.2019 - 05.2021
Shift Lead
Whataburger
05.2017 - 04.2021
Bachelor of Science: Criminal Justice -
University of North Texas