Allyson Harris
Riverview,FL
Summary
With over five years of experience in the service industry, I have cultivated a strong passion for working with people. Currently pursuing a sonography degree at HCC, I am committed to expanding my knowledge and skills in this field. Recognized for my energetic and enthusiastic nature, I thrive in fast-paced environments and excel at delivering exceptional customer service. My objective is to leverage my expertise and genuine love for collaborating with others to make a positive impact in a team-oriented organization.
Overview
7
7
years of professional experience
Work History
Server
Metro Diner
Brandon, FL
10.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained cleanliness and organization in dining area, contributing to welcoming atmosphere.
Server, bartender, food runner, host, restaurant upkeep
Flying Biscuit Cafe
Columbus. GA
10.2023 - 09.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Demonstrated flexibility and adaptability by seamlessly transitioning between bartending, waitstaff, and managerial roles when necessary to maintain smooth operations during peak hours.
Server, Food runner
Longhorn Steakhouse
Columbus, GA
01.2024 - 09.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Bussed and reset tables to keep dining room and work areas clean.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
Server, food runner, busser, host, restaurant upkeep
Ruthanne’s Restaurant
Columbus, GA
03.2022 - 11.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
Server, event coordinator, food runner, busser, dish
Outskirts Bar and Grill
Columbus, GA
09.2021 - 06.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Banquet staff, server, hostess, barback, food runner, busser
Green Island Country Club
Columbus, GA
01.2021 - 09.2021
- Collaborated with catering team to deliver high-quality food and beverage service for various events.
- Maintained clean and organized banquet areas, contributing to a positive guest experience.
- Contributed to increased revenue through upselling menu items and additional services during events.
- Worked closely with management to provide input on menu changes based on observed trends in guest preferences.
- Enhanced guest satisfaction by providing exceptional service during banquet events.
- Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Server, bar back, food runner, hostess, event coordinator, busser
Gulf Drive Cafe
Anna Maria Island, FL
01.2020 - 01.2021
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
- Complied with portion and serving sizes as per restaurant standards.
- Assessed plated food for presentation and verified correct serving temperature and serving size.
- Enhanced customer satisfaction by attentively taking orders and promptly serving drinks.
- Expedited food orders between the kitchen and serving staff, facilitating a smooth dining experience for guests.
Customer Service
Publix Bakery/ Customer Service
Bradenton
01.2020 - 12.2020
- Cleaned bakery daily, stocked and organized products, prepared and packaged baked goods
- Took cake and bakery orders as well as assisted customers at the front counter
- Checked out customers, bagged groceries, organized isles
Customer Service
Tyler's Gourmet Homemade Ice cream
Bradenton Beach, FL
03.2018 - 03.2020
- Provided information to assist tourists
- Ensured cleanliness of restaurant, counter, restrooms, ice cream processing area, etc
- Served customers by preparing and presenting ice cream orders with attention to quality and accuracy.
- Facilitated customer purchases by effectively selling merchandise.
- Ensured a welcoming environment for families, guests, and tourists.
Intern
Congressman Vern Buchanan’s Office
Bradenton, FL
08.2018 - 01.2019
- Responsible for writing congratulatory letters to local residents;
- Responding to emails, answering phone calls while entering notes into the computer system with resident’s concerns, comments, compliments, etc
- Also prepared mailings; attended events to provide informational brochures; other duties as required
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
- Analyzed problems and worked with teams to develop solutions.
- Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
Education
Community College - Sonography
Hillsborough Community College
Brandon, FLHigh School -
Manatee High School
05.2020
Skills
- Highly organized
- Excellent attention to details
- Experienced in customer service
- Outstanding ability to multitask
- Weight lifter
- High strength capacity
- Extremely active
- Extrovert
- Social
- Empathic accuracy
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Memory retention
- Cleanliness standards
- Safe food handling
- Menu memorization
- Food running
- High volume dining
Honors And Volunteer Activities
- JROTC Raider State Champion
- JROTC Co. 1st Sgt
- Ocean Awareness Club: Beach cleanup volunteer
- JROTC canned food drive
- Meals on Wheels volunteer
Timeline
Server
Metro Diner
10.2024 - Current
Server, Food runner
Longhorn Steakhouse
01.2024 - 09.2024
Server, bartender, food runner, host, restaurant upkeep
Flying Biscuit Cafe
10.2023 - 09.2024
Server, food runner, busser, host, restaurant upkeep
Ruthanne’s Restaurant
03.2022 - 11.2023
Server, event coordinator, food runner, busser, dish
Outskirts Bar and Grill
09.2021 - 06.2022
Banquet staff, server, hostess, barback, food runner, busser
Green Island Country Club
01.2021 - 09.2021
Server, bar back, food runner, hostess, event coordinator, busser
Gulf Drive Cafe
01.2020 - 01.2021
Customer Service
Publix Bakery/ Customer Service
01.2020 - 12.2020
Intern
Congressman Vern Buchanan’s Office
08.2018 - 01.2019
Customer Service
Tyler's Gourmet Homemade Ice cream
03.2018 - 03.2020
High School -
Manatee High School
Community College - Sonography
Hillsborough Community College