Allyson Knoll

Key Clients: Rady Children's Hospital, Rancho Family Medical Group, Quest Diagnostics, Riverside University Health System

• Followed up on delinquent tenants and coordinated collection procedures.
• Maintained original leases and renewal documents in digital and hardcopy format for property management office.
• Monitored timely receipt and reconciliation of rent collections in accordance with landlord and tenant statutes.
• Maintained day to day contact with key senior level clients
• Increased sales by 30% in first year of Property Management
• Handled tenant complaints promptly and appropriately, maintained effective communication and scheduling with contractors and other support services

• Developed sales promotions targeting new business opportunities.
• Created engaging content for LinkedIn, Facebook and Instagram.
• Proofread all marketing collateral ahead of printing to eliminate errors.
• Coordinated innovative strategies to accomplish marketing objectives and boost long-term profitability.
• Facilitated meetings between project members and clients to develop ideas, discuss progress and set goals.
• Wrote engaging and successful marketing, advertising and website copy.

• Monitored and directed incoming mail and prepared outgoing mail.
• Transcribed meeting minutes for management's records.
• Addressed questions and managed communications with clients and brokers.
• Organized spaces, materials and catering support for internal and client-focused meetings.
• Delegated tasks to administrative support staff to organize and improve office efficiency.
• Arranged corporate and office conferences for company employees and guests.
• Managed over 50 sales calls per day