Allyson Nofsinger
Massillon,OH
Summary
Proven track record in enhancing customer satisfaction and streamlining payment processes, demonstrated during my tenure at Bison Street Burgers And Brews. Skilled in relationship building and adept at multitasking, I excel in fast-paced environments, ensuring both efficiency and high-quality service. Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
7
7
years of professional experience
Work History
Bartender/Waitress
Bison Street Burgers And Brews
06.2020 - Current
- Served high customer volumes during special events, nights, and weekends.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Security Assistant
CSC Security
11.2019 - 04.2020
- Patrolled assigned areas regularly to detect and deter any suspicious activity or unauthorized personnel on the premises.
- Examined doors, windows and gates to verify security.
- Monitored CCTV cameras and alarm systems for security breaches.
Waitress
Das Dutch Kitchen
08.2017 - 11.2019
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Greeted new customers, discussed specials, and took drink orders.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
Education
Associate of Applied Science - Finance
Stark State College
Canton, OH05.2024
High School Diploma -
Tuslaw High School
Massillon, OH05.2019
Skills
- Strong multitasking
- Customer Service
- Highly reliable
- Clear and effective communication
- Patience and Tolerance
- Engaging personality
- Payment Processing
- Issue Resolution
- Relationship building and management
Timeline
Bartender/Waitress
Bison Street Burgers And Brews
06.2020 - Current
Security Assistant
CSC Security
11.2019 - 04.2020
Waitress
Das Dutch Kitchen
08.2017 - 11.2019
Associate of Applied Science - Finance
Stark State College
High School Diploma -
Tuslaw High School
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