ALLYSON PACILLI
MATTHEWS
Summary
Experienced with providing compassionate care and support to clients. Utilizes effective communication and empathy to enhance patient comfort and trust. Knowledge of managing daily living activities, customer service, and patient safety protocols.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Home Health Aide
Bayada Home Health Agency
05.2025 - 08.2025
- Provided personal care assistance to clients, ensuring comfort and safety in daily activities.
- Followed customized care plans based on individual client needs and preferences.
- Assisted clients with medication management, ensuring adherence to prescribed schedules.
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
RECEPTIONIST
Blakeney Swim and Racquet Club
06.2023 - 08.2024
- Managed front desk operations, ensuring seamless member check-in and appointment scheduling.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained accurate records of membership data and transactions using club management software.
- Answered phone promptly and directed incoming calls to correct offices.
SHIFT LEAD
Clean Juice
09.2022 - 04.2023
- Supervised daily operations, ensuring compliance with health and safety standards.
- Completed store opening and closing procedures and balanced tills.
- Prepared high-quality food and beverages using fresh ingredients and precise recipes.
- Maintained cleanliness and organization of workstations, adhering to food safety standards.
CASHIER
Harris teeter
01.2021 - 09.2022
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer balances through diligent record-keeping.
- Supported inventory management by monitoring stock levels and restocking as needed.
- Helped customers complete purchases, locate items, and join reward programs.
ORDER PACKAGER
Knotties (small business)
06.2020 - 04.2021
- Packaged, labeled, and shipped orders accurately and efficiently.
- Labeled packages with appropriate shipping information for accurate deliveries.
- Monitored inventory levels, ensuring timely replenishment of packaging materials.
Education
Bachelor's of Science - Nursing
University of Florida
GainesvilleSkills
- Problem Solving, Customer Service, Time Management, Conflict Resolution, Adaptability, Communication, Leadership
Certification
- CERTIFIED NURSING ASSISTANT LICENSE
- BASIC LIFE SUPPORT
Timeline
Home Health Aide
Bayada Home Health Agency
05.2025 - 08.2025
RECEPTIONIST
Blakeney Swim and Racquet Club
06.2023 - 08.2024
SHIFT LEAD
Clean Juice
09.2022 - 04.2023
CASHIER
Harris teeter
01.2021 - 09.2022
ORDER PACKAGER
Knotties (small business)
06.2020 - 04.2021
Bachelor's of Science - Nursing
University of Florida