Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Generic

Allyson Pfeil

Eagle,ID

Summary

14th December, 2O21

To Whom it may Concern: Admissions to St Lukes

Re: Patient Access Specialist

I am excited to apply for the patient access specialist position at St Lukes ! As a new graduate with a Bachelor of Nursing from Griffith University, I am excited to get into the work force and begin my nursing career. I am excited to begin my nursing career in an organization with the excellent reputation that your facility upholds. While I am registered in Australia, I am working towards registration for the state of Idaho in the near future.

The Bachelor of Nursing program and my Bachelor of Health Science degree from Bond University has provided me with a strong knowledge base and practiced skills for delivering patient-centered medical attention in a fast-paced and challenging environment. I have a passion for providing quality care to patients and the necessary leadership skills to encourage staff members to strive to provide above standard levels of service. My experience includes many hours of handling patient loads ranging from 3-5, depending on the acuity of the patients on the ward. I have critical care experience from working in the Special Care Nursery, as well as being involved in countless Met Calls while working on the wards. Furthermore, I have completed 3 of my month-long placements at this hospital and I am very familiar with how your Wards & theatre run; increasing the ease of transition from a student to a new grad. Being calm, collected, and focused was a recognized strength of mine during critical patient crisis that was noticed by my colleagues.

During my degree, placement hours, and working two jobs as an international student, I have become extremely organized, calm, collected, and can handle my time extremely well. My 10+ years in hospitality and receptionist career has provided me with excellent teamwork, communication, and leadership skills. During my time as a medical receptionist, I have been recognized as a dedicated and ambitious worker. During my placement hours, I was recognized as an eager, empathetic, smart student who handled difficult situations with proficiency. I believe a relationship with your hospital will be mutually beneficial, as I am seeking a challenging work environment where I can fully enhance my skills. I look forward to an opportunity to meet with you in a personal interview where we can discuss the contribution, the role, and my application with you in greater detail. I thank you for your time and consideration in reviewing my qualifications and look forward to hearing from you.

Yours sincerely, Allyson Pfeil

Overview

12
12
years of professional experience
1
1
Certification

Work History

Medical Receptionist

Twins Physical Medicine
Costa Mesa, CA
02.2017 - 01.2019
  • Responsible for coordinating patient bookings for multiple doctors for four branches in a fast-paced organization
  • Soley responsible for all sales of medical packages which was commission based
  • Responsible for patient education on medical services provided and handled all patient inquires and complaints
  • Answering phones for 4 office locations

Nursing Assistant

RNS Nursing Agency
Gold Coast, Queensland, Australia
02.2020 - 12.2021
  • All patient cares for 40+ residents in aged care facilities
  • All patient cares in the scope of assistant in nursing
  • Worked in an on-call basis and worked AM, PM, and ND shifts
  • Ongoing to keep up nursing practice and procedures for an ageing population

Waitress/ Bartender

Outback Steakhouse
Broadbeach, Queensland Australia
07.2017 - 12.2021
  • Provided exceptional customer service and personally received numerous mentions in online reviews Recently received Outbacker of the Month. Called a pon often to work large parties of 20+ due to my organizational and personality skills

Clinical Placements

Griffith University
Gold Coast, Queensland, Australia
08.2019 - 11.2021
  • Hill View Merrimac Aged Care (80 hrs)
  • GCPH Orthopedic Surgical (160 hrs)
  • Palm Beach Community Care (40hrs)
  • AODS Robina Hospital (40 hrs)
  • HHOT Southport Precinct (80hrs)
  • CUH-C1 East- Oncology (80hrs) HHOT Southport Precinct (80hrs)
  • CUH-D1 Special Care Nursery (80hrs) GCPH- Perioperative (160hrs)
  • CPH- W9-Bariatric Surgical (160hrs) GCUH- Medical Specialist (80hrs)
  • Current APHRA Registration Number: MW0002564882

Medical Receptionist

Dr. Priestly
Newport , CA
10.2016 - 02.2017
  • Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
  • Checked patient insurance, demographic and health history to keep information current.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Kept waiting room neat and organized by stacking magazines, removing trash and cleaning glass.
  • Helped patients complete necessary medical forms and documentation.

Lifeguard/ Camp Counselor

Camp Pecometh
Centreville , MD
06.2011 - 08.2011
  • Taught campers outdoor-focused skills such as kayaking, rowing, and swimming to increase campers' self-reliance and confidence.
  • Collaborated with other camp counselors to design fun and enriching learning activities for campers.
  • Developed age-appropriate arts and crafts activities to encourage campers' artistic skills development and creative expression.
  • Delivered first aid for accidents and injuries in compliance with established procedures to promote campers' well-being and health.

All Rounder

Jakes Wayback Burgers
Middletown , DE
07.2010 - 06.2011
  • Recommended products based on solid understanding of individual customer needs and preferences.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Maintained supply levels in counter and customer areas to meet typical demands.
  • Cleaned counters, machines, utensils and seating areas daily.

Afterschool Care Provider

KinderCare
Newark, DE
08.2011 - 12.2011
  • Maintained effective schedule balance between rest periods, active play and instruction.
  • Enforced rules and managed behavior through developmentally appropriate discipline.
  • Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
  • Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.

Education

Bachelor of Health Science - 2O14

Bond University
Gold Coast
08.2016

Bachelor of Nursing - Nursing

Griffith University
Gold Coast
12.2021

Skills

  • Advising Patents
  • Detail-Oriented
  • Time Management
  • Medical Report Preparation
  • Problem Solving
  • Appointment Scheduling
  • Medical Charting
  • Taking Client Histories
  • Critical Thinking
  • Administering Medications
  • Verbal and Written Communication
  • Administrative Tasks
  • CPR Certified
  • Customer Service
  • Adaptable and Flexible
  • HIPAA Compliance

Certification

  • Licensed Registered Nurse - 2021- APHRA registration Number : NMW0002564882
  • CPR Certified- 2021
  • First Aid Certified- 2020-2023

Additional Information

References

Mark Peterson

Branch Manager

Outback Steakhouse

markp@outbacksteakhouse.com.au

O450 085 824

Lillian Chayka (RN)

Clinical Facilitor

Griffith University

O7 568 70331

lillian.chayka@health.qld.gov.au

Kelly Talty

NUM Ortho Surgical W8 GCPH

Kelly.Talty@healthscope.com.au

Jessica Collingwood (GCPH W9 RN)

Jessica2.collingwood@gmail.com

0491179721

Timeline

Nursing Assistant

RNS Nursing Agency
02.2020 - 12.2021

Clinical Placements

Griffith University
08.2019 - 11.2021

Waitress/ Bartender

Outback Steakhouse
07.2017 - 12.2021

Medical Receptionist

Twins Physical Medicine
02.2017 - 01.2019

Medical Receptionist

Dr. Priestly
10.2016 - 02.2017

Afterschool Care Provider

KinderCare
08.2011 - 12.2011

Lifeguard/ Camp Counselor

Camp Pecometh
06.2011 - 08.2011

All Rounder

Jakes Wayback Burgers
07.2010 - 06.2011

Bachelor of Health Science - 2O14

Bond University

Bachelor of Nursing - Nursing

Griffith University
Allyson Pfeil