Allyson Rangel Hernandez

I started as an associate and was promoted to team lead, then later to logistics. demonstrating strong leadership skills. I led daily operations on the production floor, supervising team members and ensuring work was completed. I trained and mentored new employees on processes, helping them succeed. I provided customer service by communicating with customers from all around the world, answering questions, resolving problems/concerns, and giving an overall positive experience.

I also coordinated inbound shipments, maintained correct documentation and worked with carriers to make sure everything was running smoothly. I developed strong communication skills, problem solving, multi tasking, and teamwork.

I assisted customers with questions, orders, and requests and provided friendly customer service. Operated cash registers and processed transactions. Resolved customer concerns and complaints to help ensure a positive experience. Helped monitor inventory levels. Maintained a clean and organized work environment by cleaning counters, sweeping floors, and completing daily tasks. Trained new employees on company procedures and customer service expectations while working as part of a team to support daily operations