Allyson Starrett
Peoria,AZ
Summary
Highly motivated employee with strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Lifeguard Supervisor
Paqua Park
Peoria, AZ
03.2023 - Current
- Managed daily operations of lifeguard team, conducting morning briefings, assigning duties, and monitoring performance.
- Monitored adherence to safety protocols and maintained accurate records.
- Managed administrative duties which included filing paperwork, database maintenance and generating detailed incident reports.
- Developed and implemented comprehensive onboarding strategies for new recruits, while providing ongoing training opportunities to enhance the skills of the current workforce.
- Maintained a comprehensive record of incidents that transpired within the establishment to comply with regulations.
- Supervised team of 12 lifeguards and delegated daily responsibilities.
- Conducted skillset audits using scenario simulations to evaluate lifeguards' performance.
- Applied knowledge of medical protocol to provide initial care, which included bandaging wounds and cleaning injuries.
- Assisted customers by answering their inquiries about the lake and available services with accuracy.
Physical Therapy Intern
Trailhead Physical Therapy
Phoenix, AZ
01.2024 - 04.2024
- Assisted physical therapists in providing treatments to patients with a variety of diagnoses including orthopedic and neurological conditions.
- Observed physical therapy assessments and treatments for various medical conditions.
- Conducted therapeutic exercises to enhance patients' strength, range of motion, balance, coordination, posture, and ambulation.
- Implemented the use of different equipment like parallel bars and upper extremity weights to conduct gait training and strengthening exercises.
- Utilized adaptive equipment such as wheelchairs and walkers to facilitate transfers and enhance mobility.
- Maintained establishment's cleanliness and presentation by cleaning, organizing work area, and disinfecting equipment after treatment.
Customer Service Representative
Pleasant Watersports
Peoria, AZ
06.2023 - 10.2023
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Demonstrated ability to handle product and consumer complaints with excellent communication skills.
- Effectively addressed customer concerns by remaining composed and approachable.
Education
High School Diploma -
Liberty High School
Peoria, AZ05-2025
Skills
- Incident Reporting
- Scheduling Coordination
- Issue Resolution
- Decision-Making
- Teamwork and Collaboration
- Customer Service
- Time Management
- Complaint resolution
- Typing proficiency
- Courteous demeanor
- Empathetic and patient
- Patient Assessment
- CPR training
- Splinting capability
- Sports medicine
- Physical examination
Languages
American Sign Language
Limited
Certification
- American Heart Association first aid and basic life support
- STARGUARD ELITE lifeguard
Affiliations
- Student athletic trainer
- High school Varsity/ club swim athlete
- American Sign Language National Honor Society
Accomplishments
- Varsity swim
- Academic letter of achievement
- Sports medicine club vice president
References
References available upon request.
Timeline
Physical Therapy Intern
Trailhead Physical Therapy
01.2024 - 04.2024
Customer Service Representative
Pleasant Watersports
06.2023 - 10.2023
Lifeguard Supervisor
Paqua Park
03.2023 - Current
- American Heart Association first aid and basic life support
- STARGUARD ELITE lifeguard
High School Diploma -
Liberty High School
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