Allyson Stefani
Villa Park,IL
Summary
I’m 16 years old, I am currently enrolled as a Junior at Willowbrook High school. I have maintained a 4.0 cumulative GPA, and I currently play 2 sports: Cross Country, Track and Field. I’m an extremely friendly person who is also involved in a whole 11 clubs and actives outside of school. I have enhanced member satisfaction at Health Track Sports and Wellness, I excel in multitasking, building relationships, Leveraging skills in POS systems and customer service. I'm a friendly candidate with passion for providing excellent customer service and facilitating member satisfaction. I am a Hardworking and flexible individual who takes reservations, greets members and handles payments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Service Desk Attendant
Health Track Sports and Wellness
01.2024 - Current
- Enhanced member satisfaction by providing efficient and friendly service at the front desk.
- Contributed to positive team dynamics by assisting colleagues with tasks when necessary, fostering a collaborative work environment.
- Completed cashier and point of sale operations.
- Demonstrated exceptional multitasking skills while handling simultaneous responsibilities such as greeting members, answering phones, making reservations, attending members inquiries; thereby maximizing operational productivity.
- Handled cash transactions accurately, balancing daily accounts for financial accuracy.
- Greeted visitors and members entering and exiting the facility, offered assistance, and answered questions while managing the check in process
- Maintained clean and organized front desk areas to uphold polished company image.
Childcare Attendance
Health Track Sports and Wellness
01.2024 - Current
- Encouraged creativity in children through various arts and crafts projects that allowed them to express themselves while developing creativity skills.
- Collaborated with fellow childcare attendants to establish consistent routines for smooth transitions between activities.
- Built trusting relationships with families by demonstrating empathy, professionalism, and genuine care for the well-being of their children.
- Sanitized tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Assisted in potty training and other daily hygiene activities to support child development.
Babysitter
Many Babysitting Families
06.2020 - Current
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Prepared healthy, age-appropriate snacks and meals.
- Taught children to organize toys, wash hands, and share by leading by example.
- Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
- Built lasting bonds with the families I worked with through excellent communication skills creating strong trust and rapport which led me being recommended amongst friends.
Education
High School Degree - Honors And AP High School Classes
Willowbrook High School
Villa Park, ILSkills
- Cultural sensitivity
- Multitasking proficiency
- Workplace safety
- Building relationships
- Guest relations
- Policy enforcement
- Sales support
- Customer complaint handling
- Cash handling experience
- Customer service
- Problem-solving skills
- Time management
- Hospitality services
- Credit and cash payments
- Housekeeping
- Front desk management
- POS systems
- Reservations
- Mail and packages
Accomplishments
- I have a 4.0 cumulative GPA.
- I received the freshman award in 2022 for being an outstanding student academically and socially setting a great example for other students.
- I am involved in many challenging honors and AP courses at my school including: AP Physics, AP Pre Calculus, Honors Spanish 4 DC, and AP US Government.
- I have received a varsity award for Cross country and Track and field for all 3 years of high school so far. As well as 2 years of basketball.
- I am involved in 11 clubs, those of which are massively involved in leadership. To name a few: Student Athletic Leadership Team (S.A.L.T.), Creative Media Production Team, National Honors Society (N.H.S.), Student Council, Blue Crew, FCCLA, and New Beginnings.
Certification
CPR certified
Languages
Spanish
Professional Working
Timeline
Service Desk Attendant
Health Track Sports and Wellness
01.2024 - Current
Childcare Attendance
Health Track Sports and Wellness
01.2024 - Current
Babysitter
Many Babysitting Families
06.2020 - Current
High School Degree - Honors And AP High School Classes
Willowbrook High School
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