Allyson Torres-Morales
Taylor,TX
Summary
Hands-on patient care professional with a background in veterinary assistance, hospital service, and residential sanitation. Brings English-Spanish communication, medical translation, infection-control practices, and strong attention to detail to support safe, organized, and patient-focused environments. Combines healthcare training with reliable customer service.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Patient Server
Ascension Health
Round Rock, TX
05.2026 - 08.2026
- Delivered patient-focused service to enhance comfort and satisfaction.
- Collaborated with healthcare staff to address patient needs efficiently and accurately.
- Delivered meals to patients while ensuring compliance with dietary restrictions and healthcare guidelines.
- Verified dietary restrictions in collaboration with nursing and nutrition staff to ensure compliance.
- Maintained cleanliness, food safety, and sanitation standards throughout the facility.
- Followed food safety and sanitation standards throughout shifts
- Thrived in a fast-paced healthcare environment while demonstrating teamwork and strong communication skills.
- Ensured confidentiality of patient information at all times.
Certified Veterinary Assistant
Paw Heaven
Hutto, TX
05.2025 - 05.2026
- Monitored animal patients and supported medical teams during clinical and surgical procedures.
- Supported veterinarians during examinations, treatments, and surgical procedures, prioritizing patient safety and comfort.
- Safely restrained animals during examinations and treatments while minimizing stress and discomfort.
- Maintained sterile surgical environments and adhered to sanitation, infection-control, and safety protocols.
- Assisted in the preparation of surgical equipment and instruments prior to surgery.
- Cleaned and organized treatment areas at Paw Heaven to ensure a safe environment for patients., cleaning instruments and stocking medical supplies.
- Assisted Paw Heaven veterinary team with daily patient restraint and exam room setup.
- Fostered positive client relationships through compassionate service and effective communication.
- Provided bilingual communication and medical translation for Spanish-speaking pet owners.
Independent Contractor
Martha's Cleaning
Hutto, TX
05.2023 - 01.2025
- Achieved high customer satisfaction through meticulous attention to detail and personalized cleaning services.
- Demonstrated professionalism, reliability, and self-motivation while managing day-to-day business operations.
- Coordinated scheduling and customer communications, ensuring seamless service planning and execution.
- Developed strong organizational and time-management skills while balancing multiple client appointments.
- Operated self-employed residential cleaning business, providing tailored services to multiple clients.
- Performed thorough cleaning of client homes to maintain cleanliness and hygiene. and business spaces for Martha's Cleaning
- Sanitized bathrooms, kitchens, and high-touch surfaces using safe cleaning products
- Maintained professional service standards while working independently with Martha's Cleaning
Education
Bachelor of Science - Nursing
Austin Community College
Austin, TX05-2030
High School Diploma -
Hutto High School
Hutto, TX05-2026
Skills
- Healthcare & Patient Care
- Patient Care Support
- Infection control
- CPR Certified
- Professional Documentation
- Communication & Customer Service
- Bilingual communication
- Customer Service
- Client Relations
- Team Collaboration
- Time Management
- Organization
- Adaptability
- Critical Thinking
- Problem Solving
Certification
- Certified Veterinary Assistant (CVA)
- CPR Certification
- Food Handler Certification
ADDITIONAL HIGHLIGHTS
- Bilingual in English and Spanish.
- Experience in both veterinary and healthcare settings.
- Proven ability to communicate effectively with diverse clients, patients, and team members.
- Strong background in customer service, patient support, and independent business management.
Timeline
Patient Server
Ascension Health
05.2026 - 08.2026
Certified Veterinary Assistant
Paw Heaven
05.2025 - 05.2026
Independent Contractor
Martha's Cleaning
05.2023 - 01.2025
Bachelor of Science - Nursing
Austin Community College
High School Diploma -
Hutto High School