Allyssa Herron
Gaylordsville,CT
Summary
Energetic professional in the fast-paced hospitality sector, known for friendly demeanor and efficient task completion. Skilled in customer service, food safety practices, and cash handling, ensuring smooth operations during peak hours. Excel at teamwork, communication, and adaptability, leveraging these soft skills to enhance customer satisfaction and workplace harmony.
Overview
11
11
years of professional experience
Work History
Counter Service, Pizza maker, Server& Bartender
Greca Group, Llc
New Milford, Connecticut
11.2019 - Current
- Delivered exceptional customer service during order taking and throughout dining/takeout experience, enhancing customer satisfaction.
- Ensured cleanliness and organization of kitchen and service areas, supporting a safe and efficient working environment.
- Resolved customer inquiries and complaints promptly, improving overall dining experience and fostering customer loyalty.
- Operated cash registers accurately to process customer payments.
- Assisted in training new employees on pizza-making processes and standards.
- Implemented food safety practices to ensure compliance with health regulations.
- Tracked inventory levels to maintain adequate supply for operations. and restocked supplies.
Event Coordinator and Board Member
CWPN, inc
, CT
08.2015 - Current
- Planned and organized various types of events for diverse clients.
- Coordinated logistics, including venue selection and vendor management.
- Developed event timelines and ensured adherence to schedules.
- Collaborated with marketing teams to promote events effectively.
- Oversaw on-site event execution, ensuring smooth operations throughout.
- Managed budgets and tracked expenses for event projects.
- Created detailed reports outlining event planning progress, timelines, budgets, and other relevant information.
- Developed event themes and concepts to ensure successful execution of events.
- Organized meetings, prepared agendas, and took meeting minutes.
- Developed templates for commonly used documents, such as meeting minutes or expense forms.
Founder
Full Circle Doulas, Llc
New Milford, Connecticut
01.2021 - 10.2024
- Established comprehensive doula services for expectant families, new parents and clients in their end of life.
- Managed day-to-day operations to ensure smooth service execution and client satisfaction.
- Collaborated with healthcare professionals to provide integrated support for families.
- Created marketing strategies to promote doula services in the local community.
- Organized workshops and events to educate the community on birth and postpartum care and end of life processes.
- Held advisory position on the comittee to develope the state certification program for doulas to enhance service delivery and client care.
Education
Some College (No Degree) - Community Health
Western Connecticut State University
Danbury, CTNew Milford High School
New Milford, CTSkills
- Client relations
- Team collaboration
- Problem solving
- Compassionate care
Timeline
Founder
Full Circle Doulas, Llc
01.2021 - 10.2024
Counter Service, Pizza maker, Server& Bartender
Greca Group, Llc
11.2019 - Current
Event Coordinator and Board Member
CWPN, inc
08.2015 - Current
Some College (No Degree) - Community Health
Western Connecticut State University
New Milford High School