Allyssa Natzel
Shepherd,MI
Summary
A performance-driven associate with a broad background in well known companies and organizations. With a wide variety of skills to be successful. In search of a position to further my personal growth and offer earning opportunities. A position that will continue to expand one’s own ability and knowledge to assist in career promotions.
Overview
8
8
years of professional experience
1
1
Certification
Work History
customer service
Spectrum
01.2020 - Current
- With their homes, such as tv, Internet, home phone, and cell phone
- Sales and goal oriented position
- Back of office work, such as shipping and receiving and ordering, scheduling, organization, cleaning, and inventory
- Maintain relationships with customers for the best customer experience
- Educate customers of services
- Train new-hires
- Train, educate, help team members
- Fast-paced environment
- Product Knowledge of OS, ICOMS, and
- CSG systems, latest cellular devices, Microsoft Office (Excel, Word
- Powerpoint)
- Place orders, and data entry.
Cosmetologist
Jcpenny
11.2019 - 12.2019
- Provided various hair services to clients
- Follow and perform procedures by the
- LARA State Board
- Inventory management of color and other hair products
- Took additional classes
- Maintain hair and salon equipment
- Organize and keep order of product
- Provide quality services to customers
- Cash handling of my own and coworkers' clients
- Offering the best professional opinions
- Answering and making calls to set appointments or answer questions
- Open and close Store
- Maintain relationships with clients.
Cosmetologist
Soaring Eagle Casino Salon & Spa
03.2017 - 10.2019
- Provided various makeup applications, scalp and facial treatments, hair styling, and manicures and pedicures treatments to improve the skin and beauty-enhancement services
- Follow and perform procedures by the LARA
- State Board
- Inventory management of color and other hair products
- Took additional classes
- Maintain hair and salon equipment
- Organize and keep order of product
- Provide quality services to customers
- Cash handling of my own and coworkers' clients
- Offering the best professional opinions
- Maintain relationships with clients
- Maintain a gaming license
- Found a new skin care line that is more beneficial and clean to every client.
Salon manager
Regis Corporation, Smartstyle
12.2015 - 03.2019
- Provided various hair services to clients
- Follow and perform procedures by the LARA State Board
- Inventory management of color and other hair products
- Took additional classes
- Maintain hair and salon equipment
- Organize and keep order of product
- Provide quality services to customers
- Cash handling of my own and coworkers' clients
- Offering the best professional opinions
- Answering and making calls to set appointments or answer questions
- Open and close Store
- Maintain relationships with clients
- Build schedules
- Order products and equipment
- Team Building exercises
- Hired employees
- Demonstrated professionalism
- Managed team and individual numbers and goals
- Performed observations and coachings
- Trained and operated store
- Handled customer, employee, and store escalations
- Performed daily, weekly, and monthly store tasks
- Celebrate employee accomplishments.
Borics
- Provided various hair services to clients
- Follow and perform procedures by the
- LARA State Board
- Inventory management of color and other hair products
- Took additional classes
- Maintain hair and salon equipment
- Organize and keep order of product
- Provide quality services to customers
- Cash handling of my own and coworkers' clients
- Offering the best professional opinions
- Answering and making calls to set appointments or answer questions
- Open and close Store
- Maintain relationships with clients.
Education
Associate - Applied science
Mott Community College
Flint, Michigan2015
High School Diploma -
Durand Area High School
Durand, Michigan2013
Skills
- Corporate Policies
- Data Management
- Customer Needs Assessment
- Cash Handling/Auditing
- Telephone Etiquette
- Account Management
- Proficient in multiple systems (POS, ASCR, X-Store, Scheduling systems,
- Variance Analysis
- Product Knowledge
- Inventory management
- Customer Service
- Marketing
Accomplishments
- In 2014-Graduated Cosmetology school with Honors receiving an Associates in Applied
- Science
- Which led to several life and career successes
- In 2016-Promoted to Salon Manager at Smartstyle-Regis Corporation after achieving high sales goals at another salon in the company
- In 2020- Accepted Sales Associate position at Spectrum
- Working for Spectrum has grown personal and career accomplishments
- Preparing me to further my career in the company.
Certification
- Licensed Cosmetologist - 2015-Current
Timeline
customer service
Spectrum
01.2020 - Current
Cosmetologist
Jcpenny
11.2019 - 12.2019
Cosmetologist
Soaring Eagle Casino Salon & Spa
03.2017 - 10.2019
Salon manager
Regis Corporation, Smartstyle
12.2015 - 03.2019
Borics
Associate - Applied science
Mott Community College
High School Diploma -
Durand Area High School