Alma Alvarado
Phoenix,AZ
Summary
An empathetic caregiver with sensitive and compassionate approach to cultivating trust. Offering enhanced care with flexible learning approach for patients, providing guidance and encouragement to patients through physical and emotional support.
Overview
5
5
years of professional experience
Work History
Caregiver
La Loma Village
2021.11 - Current
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Performed light housekeeping duties to maintain cleanliness standards while respecting patient's personal space.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
Lead CSR
Circle K
2019.10 - 2020.04
- In charge of other team members, helping them out with customers, directing and overseeing other team members, helping train new employees, Conducted audits, and ordering for store's inventory
- Boosted revenue by upselling products and providing personalized recommendations based on client needs.
- Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
Customer Service Representative
Circle K
2019.03 - 2020.04
- Cashiering, stocking, cleaning, taking comments and questions as well as refunds and developing good customer relations, protecting store assets.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Education
Health Aide
Assisted Living Training School
Peoria, AZ2021
High School Diploma -
Millennium High School
Goodyear, AZ05.2017
Skills
- Reliable
- Strong leadership skills
- Organized
- Respectful and Compassionate
- Problem-Solving
- Strong Ethics
- Time Management
- Patient Care
Timeline
Caregiver
La Loma Village
2021.11 - Current
Lead CSR
Circle K
2019.10 - 2020.04
Customer Service Representative
Circle K
2019.03 - 2020.04
Health Aide
Assisted Living Training School
High School Diploma -
Millennium High School
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