Alma Burrola
Tucson,AZ
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Front Desk Attendant
University of Arizona Campus Recreation
Tucson, AZ
08.2024 - Current
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Maintained a clean and organized workspace, contributing to the overall professionalism of the front desk area.
- Maintained a professional and welcoming environment at the front desk, contributing to positive guest feedback.
- Handled guest complaints with professionalism and empathy, resolving issues in a timely manner to maintain customer satisfaction.
Hostess
El Charro Cafe
Tucson, AZ
04.2022 - 08.2022
- Summer Job
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Greeted incoming guests to escort to assigned dining area and present menus.
- Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
Babysitter
Brisel Valenzuela
Tucson, AZ
05.2020 - 05.2022
- Responsibly watched children while parents were out.
- Monitored children's safety and well-being to prevent accidents and falls.
- Helped complete homework, school projects and chores.
- Organized various activities, games, crafts and outings to keep children entertained.
- Helped prepare and serve nutritionally balanced meals and snacks for children.
Photography Teacher Asistant
Scool of Creative and Performing Arts
New York, NY
06.2021 - 08.2021
- Summer Camp
- Helped campers build confidence and self-esteem through consistent guidance and mentoring.
- Collaborated successfully with various personalities and work styles.
- Set up camera control equipment, stands and tripods for shoots.
- Improvised photographic methods and techniques.
Education
Bachelor of Architecture -
University of Arizona
Tucson, AZSalpointe Catholic High School
Tucson, AZ05.2022
Skills
- Attention to Detail
- Highly Organized
- Self-Motivated
- Flexible and Adaptable
- Warm and Welcoming
- Active Listening and Communication
- Team Player
- Multitasking and Prioritization
Timeline
Front Desk Attendant
University of Arizona Campus Recreation
08.2024 - Current
Hostess
El Charro Cafe
04.2022 - 08.2022
Photography Teacher Asistant
Scool of Creative and Performing Arts
06.2021 - 08.2021
Babysitter
Brisel Valenzuela
05.2020 - 05.2022
Bachelor of Architecture -
University of Arizona
Salpointe Catholic High School