Alma Castillo
Houston,TX
Summary
Dynamic and dedicated professional with a strong work ethic and integrity, honed at Sunrise Super Stop. Proven expertise in customer service and cash handling, consistently enhancing customer satisfaction. Recognized for maintaining high cleanliness standards and optimizing kitchen workflow, contributing to overall store success. Skilled in multitasking and organization.
Overview
13
13
years of professional experience
Work History
Cooker, Cashier, Custodian
Sunrise Super Stop
15741 Market St Channelview TX 77530
04.2015 - 09.2023
- Prepared and cooked menu items according to recipes and quality standards.
- Assisted in maintaining cleanliness and organization of kitchen workstations.
- Collaborated with team members to optimize kitchen workflow and efficiency.
- Welcomed customers and helped determine their needs.
- Managed cash register transactions with high accuracy.
- Restocked and organized merchandise in front lanes.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Housekeeper
Scottish Inns And Suites
Channelview, TX
02.2011 - 10.2011
- Maintained cleanliness and organization of guest rooms and common areas.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Streamlined communication processes between housekeeping and front desk teams for efficiency.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
Education
High School Diploma -
North Shore Senior High School
353 N Castlegory, Houston TX 7704906.2001
Skills
- Teamwork and collaboration
- Multitasking and organization
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Cleaning and sanitizing
- Cooking
- Food handling
- Food preparation
- Kitchen organization
- Customer service
Languages
Spanish
Native or Bilingual
Timeline
Cooker, Cashier, Custodian
Sunrise Super Stop
04.2015 - 09.2023
Housekeeper
Scottish Inns And Suites
02.2011 - 10.2011
High School Diploma -
North Shore Senior High School