Brianna Rhodes
Deatsville
Summary
Hardworking and dependable with experience in schools and emergency services. Enjoys working with students, supporting a safe environment, and encouraging active, positive participation.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Custodian
Elmore County Board of Education
Deatsville
08.2024 - Current
- Ensure all staff and students' restrooms remain fully stocked and clean
- Maintain a safe, clean, and sanitary learning environment
- Collected and disposed of trash throughout building to maintain cleanliness
- Emptied trash and organized classrooms during teachers' planning periods to create conducive learning environments
- Resolved unexpected issues promptly to ensure a functional learning environment.
- Supported teachers in monitoring classes to ensure student engagement and safety
Volunteer firefighter/ Fire Medic
Holtville/Slapout Fire & Rescue
Deatsville
12.2017 - Current
- Answered emergency 911 calls promptly to assess and prioritize response to critical situations.
- Assess the patient's emergency upon arrival
- Initiated emergency medical treatment upon patient assessment.
- Collected and documented patients' information and medical history to ensure accurate and effective treatment.
- Supported EMT and Paramedic in safely loading the patient into the ambulance.
- Supported medic in administering medical treatment and ensuring patient safety during transport.
Flight Dispatcher
Haynes Communications
Montgomery
03.2020 - 04.2025
- Assessed and prioritized emergency calls to facilitate timely response and resource allocation
- Dispatch calls to the closest available ground or flight units
- Coordinate with facilities for non-emergent patient transfers
- Ensured accurate information to uphold crew safety and operational integrity.
Dispatcher
Clark Heating AC & Plumbing
Montgomery
02.2024 - 08.2024
- Scheduled plumber and HVAC service calls to optimize technician assignments
- Dispatch technicians
- Confirmed customer appointments for timely service delivery
- Responded to incoming calls to assist customers
- Collected payment information to ensure efficient transaction processing
Employer Services Representative I
Retirement Systems of Alabama
Montgomery
06.2023 - 02.2024
- Assisted employers in resolving errors encountered during contribution and enrollment posting, ensuring accurate submissions
- Conducted audits of employer enrollments, contributions, and reports to verify compliance and accuracy
- Answered income calls from employers seeking assistance with ERS portal, documenting all inquiries for future reference
- Updated member account demographic information to ensure accuracy.
- Generate master lists and active user lists every 30 days
911 Dispatcher
Elmore County Sheriff's Office
Wetumpka
04.2022 - 05.2023
- Receive public emergency and non-emergency calls and prioritize response to effectively dispatch official units such as police, fire, and EMS while tracking data in real-time environments.
- Delivered friendly and efficient service to callers, effectively managing challenging situations to ensure public safety.
- Analyzed system maps and caller information to accurately document critical details in the dispatch system.
- Processed information through NCIC Database and RMS to verify warrants and check vehicle and personal information.
Guest Coordinator
Baptist Health
Prattville
09.2019 - 02.2020
- Greeted visitors in waiting area
- Created visitor passes at reception
- Answered incoming phone calls promptly
- Ensured patient privacy during consultations
Assistant Manager
Subway
Wetumpka
08.2016 - 09.2018
- Coordinated processing of food and supply orders
- Oversaw cash register transactions to ensure accuracy
- Assure all money is accounted for each day
- Complete daily paperwork
- Maintain store cleanliness
- Designed dishes tailored to customer preferences
Volunteer Cadet Firefighter
Elmore Fire Department
Elmore
11.2014 - 08.2017
- Participated in weekly training meetings to develop firefighting skills and ensure readiness for emergency situations.
- Answered and managed incoming 911 calls to provide emergency assistance
- Executed salvage and overhaul procedures to restore and maintain functionality of damaged equipment.
- Provided assistance in cleaning up scenes after incidents
- Coordinated planning and execution of fundraisers, contributing to financial goals for community support programs.
Education
Bachelor of Science - Elementary Education
University of West Alabama
01-2029
EMT Basic Degree -
Trenholm State Community College
Montgomery, Alabama12-2018
High School Diploma -
Holtville High School
Deatsville, Alabama05-2018
Skills
- Cleaning and sanitizing
- Restroom cleaning
- Trash removal
- Cleaning equipment use
- Preventive maintenance
- Building maintenance
- Safety procedures
- Workplace organization
- Task coordination
- Time management
- Teamwork collaboration
- Client interaction
- Problem resolution
- Equipment handling
- Reliability and punctuality
- Equipment handling
- Reliability and punctuality
Certification
- CPR & BLS
- Emergency Care Provider
- Emergency Medical Technician - Basic Certification
- Microsoft Office Specialist- Office PowerPoint 2013
- Microsoft Office Specialist- Office Word 2013
References
- Ginny Carlisle, Family Friend & Co-worker, Elmore County Board of Education, (334) 320-8278
- Kelli Jo Wilson, Co-worker, Elmore County Board of Education, (334) 301-8855
- Christen Atkins, Ex Co-worker, Elmore County Board of Education, (334) 657-5409
- Taylor Ward, Ex Supervisor, Haynes Ambulance, (334) 531-2780
- Sonya Hall, Family Friend & Co-worker, Elmore County Board of Education, (334) 315-0829
Volunteer Experience
- Holtville/Slapout Fire & Rescue, Volunteer firefighter/ Fire Medic, Deatsville, Alabama, 12/01/17 - Current, Respond to 911 calls, Assess the patient's emergency upon arrival, Begin emergency medical treatment, Obtain patients' information and medical history, Assist the EMT and Paramedic with loading the patient into the ambulance, Continue assisting the medic with medical treatment during transport, if needed
- Elmore Fire Department, Volunteer Cadet Firefighter, Elmore, Alabama, 11/01/14 - 08/01/17, Attend weekly training meetings, Assist with fundraisers, Respond to 911 calls, Complete salvage and overhaul, Assist with scene clean-up
Timeline
Custodian
Elmore County Board of Education
08.2024 - Current
Dispatcher
Clark Heating AC & Plumbing
02.2024 - 08.2024
Employer Services Representative I
Retirement Systems of Alabama
06.2023 - 02.2024
911 Dispatcher
Elmore County Sheriff's Office
04.2022 - 05.2023
Flight Dispatcher
Haynes Communications
03.2020 - 04.2025
Guest Coordinator
Baptist Health
09.2019 - 02.2020
Volunteer firefighter/ Fire Medic
Holtville/Slapout Fire & Rescue
12.2017 - Current
Assistant Manager
Subway
08.2016 - 09.2018
Volunteer Cadet Firefighter
Elmore Fire Department
11.2014 - 08.2017
Bachelor of Science - Elementary Education
University of West Alabama
EMT Basic Degree -
Trenholm State Community College
High School Diploma -
Holtville High School