Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alma Delacruz

San Luis,AZ

Summary

I'm a responsible and motivated individual with experience assisting teachers and supporting student activities. Have my CPR certificate and hold a valid fingerprint clearance card. Committed to maintaining a safe, structured environment while promoting teamwork, sportsmanship, and positive student development.

Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. I used to work offering at&t back in 2012 but I still remember what was said on the training and with my Business Administration Certificate that I'm about to get, I've been taking Customer Service, business communication, and other classes that might help me succeed eve more in this job.

Overview

14
14
years of professional experience

Work History

Volunteer

Cesar Chavez Elementary School
San Luis, AZ
08.2025 - Current
  • Assisted in classroom activities, fostering engaging learning environments for students.
  • Supported teachers in lesson preparation and material organization to enhance instructional effectiveness.
  • Facilitated student participation in group projects, promoting teamwork and communication skills.
  • Maintained classroom supplies, ensuring availability of resources for daily lessons and activities.
  • Observed student behavior to provide feedback and support tailored to individual needs.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.

Sales Representative

Advanced Call Center Technologies San Luis
San Luis, AZ
01.2012 - 04.2012
  • Engaged customers to identify needs and provide tailored product solutions.
  • Utilized CRM software to track sales interactions and manage customer relationships.
  • Collaborated with team members to achieve monthly sales targets and improve service delivery.
  • Provided product information and demonstrations, enhancing customer understanding and satisfaction.

Education

Certificate of Business Administration Service -

Arizona Western College
San Luis, AZ
05-2026

Certificate - Phlebotomy

Arizona Western College
San Luis, AZ
05-2025

Skills

  • Positive attitude
  • Teamwork and collaboration
  • Organized and efficient
  • Problem-solving
  • Event participation
  • Friendly and professional
  • Bilingual in english and spanish

Timeline

Volunteer

Cesar Chavez Elementary School
08.2025 - Current

Sales Representative

Advanced Call Center Technologies San Luis
01.2012 - 04.2012

Certificate of Business Administration Service -

Arizona Western College

Certificate - Phlebotomy

Arizona Western College